Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Hugeback

Rochester,MN

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Reliable professional with experience in optimizing administrative and operational processes. Proven ability to manage multiple projects and prioritize tasks to meet deadlines.

Overview

7
7
years of professional experience

Work History

Lab Processing Assistant

Mayo Clinic
05.2021 - Current
  • Maintained assets inventory, completed inventory reports and escalated inventory discrepancies.
  • Performed regular audits of processed materials, identifying areas for improvement or necessary corrections.

Access Specialist

Mayo Clinic
08.2020 - 05.2021
  • Provided exceptional customer service, addressing patient concerns promptly and professionally.
  • Handled sensitive situations involving distressed patients with empathy maintaining professionalism throughout interactions.

Shift Leader

Caribou Coffee
01.2019 - 08.2020
  • Trained new employees and delegated daily tasks and responsibilities.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.

Baker

People's Food Co-op
08.2018 - 01.2019
  • Complied with health and safety codes to protect staff and customers.
  • Provided excellent customer service, answering questions about products and offering personalized recommendations based on individual preferences.

Deli Associate

Target
07.2017 - 08.2018
  • Effectively managed time-sensitive tasks such as food preparation for large catering orders while balancing day-to-day responsibilities of serving customers.
  • Supported store operations by adhering to proper food handling procedures and sanitation guidelines at all times.

Education

Associate of Arts And Sciences -

Rochester Community And Technical College
Rochester, MN
12.2023

Skills

  • Critical Thinking
  • Delegation of Tasks
  • Communication
  • Team Collaboration
  • Time Management
  • Punctual
  • Sample Preparation
  • HIPAA Compliance

References

  • Elliot McCaw, Lead Lab Assistant, mccaw.eleanor@mayo.edu, 763-350-3654
  • Grace Millin, Pathology Reporting Specialist, millin.grace@mayo.edu, 507-339-6060

Timeline

Lab Processing Assistant

Mayo Clinic
05.2021 - Current

Access Specialist

Mayo Clinic
08.2020 - 05.2021

Shift Leader

Caribou Coffee
01.2019 - 08.2020

Baker

People's Food Co-op
08.2018 - 01.2019

Deli Associate

Target
07.2017 - 08.2018

Associate of Arts And Sciences -

Rochester Community And Technical College

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Grace Hugeback