Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Imperial

Miramar Beach,FL

Summary

I am a motivated and hard working student. I wish to further my education and become successful in the field of accounting. I will continue to keep my motivation and hope to learn new things as well as use my current knowledge in the education world.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front-Of-House Manager

Pascalli Kitchen
05.2021 - Current
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Developed and managed relationships with customers to increase customer loyalty.
  • Trained new employees
  • Created shedules

Education

South Walton High School
Santa Rosa Beach, FL
05.2024

Skills

  • Staff Supervision
  • Good with working in teams as well as individually
  • Time management
  • Great communication
  • Service Prioritization
  • Hospitality Management

Certification

  • IC3 Spark
  • Entrepreneurship and Small Business
  • Certified Food Protection Manager (Serve Safe)
  • ICT- Computing Essentials
  • ICT- Programming and Logic

Timeline

Front-Of-House Manager

Pascalli Kitchen
05.2021 - Current

South Walton High School

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Grace Imperial