Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Grace Jackson

Rogersville,MO

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier

Kum & Go
Rogersville, MO
05.2024 - Current
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Answered customer inquiries regarding store policies and procedures.
  • Scanned items and checked pricing on cash register for accuracy.
  • Worked closely with front-end staff to assist customers.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Issued receipts, refunds, credits or change due to customers.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
  • Processed sales transactions to prevent long customer wait times.
  • Helped with purchases and signed customers up for rewards program.
  • Performed opening and closing procedures including counting cash drawers and preparing deposits.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Restaurant Hostess

Ocean Zen
Springfield, Missou
07.2023 - 04.2024
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Informed patrons of specialties and features.
  • Received and recorded patrons' dining reservations.
  • Answered incoming calls with appropriate greeting and provided information about menu items or services offered.
  • Performed opening and closing duties such as restocking supplies and cleaning work areas.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Managed reservations, waitlists, and special requests for large parties.
  • Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
  • Answered phones promptly to record and confirm reservations.
  • Assigned patrons to suitable tables according to server rotation.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Restocked condiments, silverware, napkins, tablecloths. as needed.
  • Helped service staff handle demand by distributing food and beverages.
  • Communicated with kitchen staff regarding customer feedback or complaints.

Education

High School Diploma -

Fordland R-III School District
Fordland, MO
05-2023

Skills

  • Product restocking
  • Returns processing
  • Drawer balancing
  • Retail merchandising
  • Purchase assistance
  • Organizational growth

Affiliations

I enjoy artwork and being creative.

Have a good decorative eye.

Clean my parents house.

Certification

I received a Titanium Pin after being nominated for being a team player and being efficient at work while going above and beyond to help costumers and other employees.

Timeline

Cashier

Kum & Go
05.2024 - Current

Restaurant Hostess

Ocean Zen
07.2023 - 04.2024

High School Diploma -

Fordland R-III School District

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Grace Jackson