- Historical Exploration
- Creative Writing
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Grace Kaiser
Moorhead,MN
Summary
Dynamic and results-oriented professional with a proven track record at Target, adept in complaint handling and issue resolution. Excelled in enhancing guest satisfaction through exceptional verbal communication and meticulous attention to detail. Skilled in cash handling and inventory monitoring, consistently improving efficiency. Demonstrated flexibility and a commitment to excellence, significantly contributing to team success.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Guest Service Representative
Target
02.2022 - Current
- Handled customer complaints to satisfy and retain guests.
- Responded to guest inquiries to maximize guest satisfaction.
- Remedied issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
- Utilized variety of organizational and communication skills to drive guest satisfaction.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
Taxidermist
Bemidji State University
12.2022 - 06.2024
- Measured body size, washed away blood and grease and dried and preserved remains to create artificial body.
- Cleaned, softened and preserved animal skin
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Leveraged knives, scalpels and chemicals to clean, skin and remove meat, bones and fat from animal.
- Kept an accurate log of preserved specimens.
Warming House Attendant
City of Moorhead
12.2021 - 03.2022
- Maintained inventory and submitted written requests for supplies to keep stock levels even.
- Performed routine and comprehensive custodial maintenance of assigned facilities in alignment with specifications.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Kept accurate record of visitors.
Cashier
Hornbachers Foods
01.2020 - 02.2022
- Answered questions about store policies and addressed customer concerns.
- Addressed customer needs and made product recommendations to increase sales.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
No Degree - Social Studies
Bemidji State University
Bemidji, MN05-2026
Skills
- Archival Work
- Shift management
- Complaint handling
- Cash handling experience
- Flexible schedule
- Issue resolution
- Inventory monitoring
- Detail-oriented
- Basic accounting
Interests
Timeline
Taxidermist
Bemidji State University
12.2022 - 06.2024
Guest Service Representative
Target
02.2022 - Current
Warming House Attendant
City of Moorhead
12.2021 - 03.2022
Cashier
Hornbachers Foods
01.2020 - 02.2022
No Degree - Social Studies
Bemidji State University
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