Grace Kalan
Blaine,Minnesota
Summary
Attentive Waitress with superior knowledge of ethnic dining and dedication to fantastic dining experiences. Trained in POS systems and table-side serving with understanding of food and beverage pairings and great salesmanship. Known for maintaining speed and accuracy in high-traffic times.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Waitress
The Roadside Bar And Grill
07.2020 - 08.2022
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
Receptionist
Crunch Fitness
12.2019 - 05.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and professionally
- Handled cash transactions and maintained sales and payments records accurately.
- Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Blaine High School
Blaine, MNBachelor of Arts - Hospitality And Tourism Management
Oklahoma State University
Stillwater, OK05.2026
Skills
- Customer Service
- Safe Food Handling
- Guest Relations Management
- Dining Area Maintenance
- Scheduling
- Data Inputting
- Customer/Client Relations
- Telephone Skills
Accomplishments
I have obtained a ServSafe food safety certification, as well as an Alcohol Compliance Certification.
Certification
- ServSafe Food Safety License - 2020-Present
- Alcohol Compliance Certification- 2020-Present
Timeline
Waitress
The Roadside Bar And Grill
07.2020 - 08.2022
Receptionist
Crunch Fitness
12.2019 - 05.2021
High School Diploma -
Blaine High School
Bachelor of Arts - Hospitality And Tourism Management
Oklahoma State University
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