Grace Kamsickas
Grand Haven,MI
Summary
- I am passionate with what I do at Red Robin.
- I’m proud to be a team member of the year 2 out of the 4 years I’ve worked.
- I take great responsibility and pride in being a mid manager.
- I’ve been creating schedules for our Front Of House workers, successfully.
Overview
4
4
years of professional experience
Work History
Cook
Red Robin
Holland, MI
10.2024 - Current
- Prepared meals following standardized recipes and presentation guidelines.
- Operated kitchen equipment safely and efficiently, ensuring compliance with safety standards.
- Trained new kitchen staff on food preparation techniques and procedures for shift expectations
Mid Manager
Red Robin
Holland, MI
02.2024 - Current
- Oversaw daily operations, ensuring adherence to quality standards and service excellence.
- Trained and mentored staff, fostering a collaborative team environment.
- Implemented process improvements that enhanced efficiency and reduced wait times.
- Developed staff schedules to optimize labor costs while maintaining service levels.
- Created a birthday celebration board for staff as well as having Red Robin anniversary’s posted to ensure recognition
Bartender
Red Robin
Holland
01.2022 - Current
- Assisted guests by refilling drinks and greeting new arrivals.
- Supported coworkers by managing drink orders efficiently.
- Handled food orders for tables while maintaining a fast-paced environment.
Server
Red Robin
Holland, MI
01.2022 - 03.2026
- Trained and mentored new servers on menu knowledge and customer service techniques.
- Managed multiple tables simultaneously, ensuring timely service and guest satisfaction.
- Collaborated with kitchen staff to streamline order processing and improve food delivery times.
- Resolved customer complaints effectively, enhancing overall dining experience and loyalty.
Expo
Red Robin
Holland, MI
08.2022 - 02.2024
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
- Learning/Memorizing our food items
- Ensuring all food had correct modifications
- Used organization skills
- Communication with all staff to ensure complications and orders went out accordingly
- Used safety and sanitation skills to ensure a healthy environment
To Go Server
Red Robin
Holland, MI
10.2021 - 01.2022
- Delivered exceptional customer service by accurately processing to-go orders and addressing guest inquiries.
- Maintained cleanliness and organization of service area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to ensure timely preparation and delivery of food items for takeout.
- Trained new team members on operational procedures, enhancing overall team efficiency and performance.
Education
High School Diploma -
Grand Haven Highschool
Grand Haven, MI2021
Skills
- Customer service
- Cooking
- Cleaning and organization
- Food handling
- Environmental awareness
Timeline
Cook
Red Robin
10.2024 - Current
Mid Manager
Red Robin
02.2024 - Current
Expo
Red Robin
08.2022 - 02.2024
Bartender
Red Robin
01.2022 - Current
Server
Red Robin
01.2022 - 03.2026
To Go Server
Red Robin
10.2021 - 01.2022
High School Diploma -
Grand Haven Highschool