Grace Kasten
Shrewsbury,MA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Detail-oriented team player with the ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
TJMAXX
04.2022 - 08.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Conducted thorough product knowledge training sessions for new hires, ensuring they were well-equipped to serve customers effectively.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
President
Shrewsbury High School Choirs
08.2022 - 05.2023
- Enhanced company performance by implementing strategic plans and overseeing daily operations.
- Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
- Streamlined organizational processes by evaluating current systems and implementing improvements.
- Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Captain
Shrewsbury High School Cheerleading Team
08.2022 - 11.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Paid attention to detail while completing assignments.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Harvest Guide
Tougas Family Farm
08.2021 - 11.2021
- Enhanced guest experience by providing informative and engaging guided tours.
- Developed customized tour itineraries for diverse groups, ensuring a memorable and enjoyable trip.
- Maintained safety standards during excursions, resulting in zero accidents or incidents.
- Increased tour group sizes through exceptional customer service and consistently positive feedback from clients.
- Managed unexpected challenges with flexibility and creative problem-solving, maintaining seamless experiences for guests.
- Developed an extensive knowledge of local history and culture, enabling the provision of accurate information and insightful commentary during tours.
- Utilized strong communication skills to effectively convey complex topics in a digestible manner to diverse audiences.
- Improved overall guest satisfaction by promptly addressing concerns and implementing appropriate solutions as needed.
Education
Bachelor of Arts - Communications And Music
Salve Regina University
Newport, RI05.2027
High School Diploma -
Shrewsbury High School
Shrewsbury06.2023
Skills
- Customer Assistance
- Teamwork
- Relationship Building
- Time Management
- Organizational skills
- Positive attitude
- Public Speaking
- Leadership
- Creative
- Disciplined
- Passionate
- Attentive
Accomplishments
- Collaborated with team of 4 in the development of the Shrewsbury High School Choirs.
- Achieved 4th in the state through effectively leading the Shrewsbury High School Cheerleading Team.
- Achieved a leading role and Best Performance in a Leading Role through effectively executing exceptional music, acting, and singing skills.
Additional Information
Dedicated to creating a safe, healthy, creative, and hard-working work environment. Always seeking new ways to further the development of my aptitude and add new skills to my skillset.
Languages
English
Native or Bilingual
French
Limited Working
Timeline
President
Shrewsbury High School Choirs
08.2022 - 05.2023
Captain
Shrewsbury High School Cheerleading Team
08.2022 - 11.2022
Retail Sales Associate
TJMAXX
04.2022 - 08.2023
Harvest Guide
Tougas Family Farm
08.2021 - 11.2021
Bachelor of Arts - Communications And Music
Salve Regina University
High School Diploma -
Shrewsbury High School
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