Grace Kelder
Grand Rapids
Summary
Developed strong customer service, communication, and leadership abilities through frontline work from a fast-paced environment. Skilled at communicating with guests and residents to quickly and efficiently resolve concerns. Always open to improve such skills to create positive outcomes in different professional settings.
Overview
2
2
years of professional experience
Work History
Hospitality Specialist
Edison Christian Life Services
06.2024 - Current
- Provided care to nursing home residents through dietary needs by preparing food, plating, and serving food to residents.
- Enhanced resident satisfaction by providing compassionate, care that addressed physical, emotional, and spiritual needs.
- Helped maintained a clean work environment.
- Established food safety and cleanliness
Frontline Cast Member
Celebration Cinema
06.2023 - 01.2024
- Processed transactions accurately and quickly using POS systems while adhering to cash handling protocols.
- Performed daily opening/closing duties diligently, ensuring that the workplace was always ready for operation at the start or end of each business day.
- Collaborated effectively with team members to meet deadlines and achieve shared objectives.
- Consistently met performance goals, utilizing strong multitasking and prioritization skills.
- Investigated and resolved customer inquiries and complaints quickly.
Education
High School Diploma -
Unity Christian High School
Hudsonville, MI05-2025
Skills
- Multitasking and organization
- Team leadership
- Adaptability and dependability
- Complex Problem-solving
- Customer support
Timeline
Hospitality Specialist
Edison Christian Life Services
06.2024 - Current
Frontline Cast Member
Celebration Cinema
06.2023 - 01.2024
High School Diploma -
Unity Christian High School