Grace Kelley
Northampton,Massachusetts
Summary
Proven in fast-paced environments, adept at multitasking and maintaining composure under pressure, as demonstrated at Stop & Shop, Wine Witch and Trinh Corporation. Excelled in customer service and cleanliness, enhancing guest experiences and operational efficiency. Skilled in cash handling and team collaboration, significantly contributing to workplace harmony and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Waitress
Trinh Corporation
11.2023 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Cashier
Walmart
08.2022 - 08.2023
Dishwasher
Wine Witch
03.2022 - 07.2022
Cashier
Stop & Shop
07.2018 - 03.2022
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
- Greeted customers entering store and responded promptly to customer needs.
- Worked in multiple departments including Deli, Coffee shop and Online Pickup, utilizing customer service skills and food safety skills to properly assist customers.
Education
High School Diploma -
Northampton High School
Northampton, MA06.2018
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Order Taking
- Cash Handling
- Cleanliness
Timeline
Waitress
Trinh Corporation
11.2023 - Current
Cashier
Walmart
08.2022 - 08.2023
Dishwasher
Wine Witch
03.2022 - 07.2022
Cashier
Stop & Shop
07.2018 - 03.2022
High School Diploma -
Northampton High School
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