Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Grace Kim

Granada Hills,CA

Summary

Dynamic and results-driven retail professional with a proven track record in leadership and team management. Seeking a Store Manager position to leverage my experience in driving operational excellence and maximizing customer satisfaction.

Highly motivated and effective team leader with strong analytical skills and attention to detail. Proficient in developing strategies to optimize store performance and enhance customer experience.

Overview

26
26
years of professional experience

Work History

Assistant Store Manager

JCPenney
Northridge, CA
11.2022 - Current
  • Collaborated with the store manager to drive sales and achieve financial targets
  • Supervised and trained staff to ensure excellent customer services
  • Managed inventory levels and implemented strategies to optimize product availability
  • Assisted in scheduling, payroll, and other administrative tasks
  • Communicate and inspire the team on corporate strategy and relevant business information.

Store Manager

Buybuy Baby
West Hills, CA
09.2014 - 09.2022
  • Managed multiple teams to achieve KPIs, improved customer service experience and implemented new initiatives
  • Troubleshoot and resolved complex operational issues independently
  • Managed and approved merchandise processing and procedures
  • Provided strong mentorship to junior members of management team on operations and employee issues
  • Charged with hiring, training, performance management, employee relations and ordering inventories.

Owner

Jolibebe
Woodland Hills, CA
01.2006 - 01.2014
  • Comprehensive background leading all aspects of retail operations, attended varies trade shows for new product searches, purchasing, merchandising, customer services, special order processes, staff training, and managing three store locations
  • Focus on customer service, market knowledge, vendor relationships, and staffing.

Owner

Jacadi
Garden State Plaza, NJ & Summit, NJ
01.1998 - 01.2006
  • Opened and operated two successful French high-end clothing franchises stores
  • Achieved award and ranking for the best performing store worldwide by second year of operation
  • Responsible for inventory purchasing, store operations, franchise programs execution, direct marketing, and optimal customer satisfaction
  • Prepared semiannual budget, reviewed merchandise activities, identified customer needs and trends
  • Maintained the stability and reputation of the store by franchisee Agreement compliance, visual presentation of merchandising aspects and brand philosophy.

Education

Biology -

UCLA
01.1987

James Monroe High School
01.1985

Skills

  • Team Leadership
  • Sales Management
  • Inventory Control
  • Customer Service

Languages

  • Korean
  • English

References

Available upon request

Timeline

Assistant Store Manager

JCPenney
11.2022 - Current

Store Manager

Buybuy Baby
09.2014 - 09.2022

Owner

Jolibebe
01.2006 - 01.2014

Owner

Jacadi
01.1998 - 01.2006

Biology -

UCLA

James Monroe High School

Similar Profiles

CREATE PROFILE
Grace Kim