Grace Koebcke
Porter,IN
Summary
Dynamic Beauty Advisor with a proven track record at Sephora at Kohls, excelling in customer engagement and personalized recommendations. Leveraged strong product knowledge and sales expertise to enhance client satisfaction and drive sales. Recognized for maintaining organized displays and fostering team collaboration, resulting in increased customer interest and loyalty.
Energetic and compassionate individual with passion for skincare and wellness. Knowledge of skin analysis techniques and product application. Committed to enhancing client satisfaction and promoting healthy skin lifestyle.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Beauty Advisor
Sephora at Kohls
Michigan City, IN
02.2025 - Current
- Assisted customers in selecting beauty products suited to their individual needs
- Educated clients on product ingredients and application techniques
- Maintained an organized display of merchandise to enhance customer experience
- Supported team members in achieving sales and promotional goals
- Handled customer inquiries and provided exceptional service to ensure satisfaction
- Collaborated with management to implement new product launches effectively
- Conducted inventory checks to ensure stock availability and accuracy
- Participated in training sessions to enhance product knowledge and sales skills
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
Kennel Attendant
Ruff Luxury Inn
Chesterton, IN
10.2024 - 02.2025
- Provided daily care and supervision for a variety of breeds in a kennel environment.
- Maintained cleanliness of kennels and common areas to ensure health and safety standards.
- Assisted with feeding schedules, ensuring proper nutrition for all animals in care.
- Monitored animal behavior to identify any signs of illness or distress promptly.
Crew Member
Dunkin' Donuts
Chesterton, IN
08.2023 - 03.2024
- Provided exceptional customer service by accurately taking orders and addressing inquiries.
- Operated kitchen equipment efficiently to prepare food and beverages consistently.
- Maintained cleanliness of work areas, adhering to health and safety standards.
- Assisted in inventory management by restocking supplies as needed during shifts.
- Collaborated with team members to ensure timely service during peak hours.
- Adapted quickly to changing menu items and promotions, enhancing customer experience.
- Trained new crew members on operational procedures and company policies effectively.
Education
Esthetician
Tricoci University of Beauty Culture
Highland, INHigh School Diploma -
Chesterton High School
Chesterton, IN06.2024
Skills
- Customer service
- Organization and multitasking
- Cash handling
- Team collaboration
- Flexibility and adaptability
- Customer engagement
- Upselling strategies
- Sales expertise
- Retail experience
- Client relationship building
- Customer consultation
- Brand awareness
- Attention to detail
- Sales proficiency
- Personalized recommendations
- Payment processing
- Beauty trends
- Customer needs assessment
- Relationship building
- Promotional activities
- Paperwork management
- Relationship building and management
- Merchandise restocking
- Returns processing
- Event promotion
- Brand promotion
- Cross-selling techniques
- Skincare consultation
- Makeup application techniques
- Facials and chemical treatments
- Makeup application
- Skin analysis
- Product knowledge expertise
- Makeup techniques
- Sales coordination
- Esthetics
Certification
Barbicide certification
Timeline
Beauty Advisor
Sephora at Kohls
02.2025 - Current
Kennel Attendant
Ruff Luxury Inn
10.2024 - 02.2025
Crew Member
Dunkin' Donuts
08.2023 - 03.2024
Esthetician
Tricoci University of Beauty Culture
High School Diploma -
Chesterton High School