Gracie Kosirog
Iowa City,IA
Summary
Friendly professional with strong understanding of hospitality and food and beverage industries. Extensive knowledge of cuisine and food and wine pairings. Personable individual possessing strong work ethic and great flexibility. Dedicated to delivering positive customer experience through genuine hospitality.
Overview
5
5
years of professional experience
Work History
Waitress
Gia Mia Italian Eatery
Geneva, Illinois
12.2023 - 08.2024
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean workstation by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Demonstrated knowledge of wine selection, pairings, and vintages.
Campus Representative
ClothesOn
Iowa City, IA
08.2024 - Current
- Developed and implemented marketing strategies to promote the brand on campus.
- Maintained a database of potential students to ensure timely follow-up communication.
Curbside Server/Hostess
Gia Mia Italian Eatery
03.2021 - 08.2023
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Provided excellent customer service to ensure satisfaction.
Basketball Coach
Geneva High School Basketball Camp
06.2019 - 06.2023
- Girls' Basketball Camp Leader/Coach, grades 3rd-8th.
- Instructed players in proper techniques for shooting, dribbling, passing, rebounding, defense, and offense.
- Motivated players to reach their maximum potential through positive reinforcement techniques.
Nanny Caretaker
Various families
05.2019 - 12.2022
- Monitored the children's playtime to ensure safety and wellbeing.
- Planned age-appropriate activities to help foster physical, mental, and emotional development.
- Transported children to school, extracurricular activities, and appointments when needed.
- Developed positive relationships with each child by providing nurturing care.
Education
Psychology, Spanish Minor
University of Iowa
Iowa City, IASkills
- Customer Service
- Safe Food Handling
- Dining area maintenance
- Order Accuracy
- Menu Recommendations
- Wine pairing
- Food safety understanding
- Menu Memorization
Communication
I excel in a communicative environment, expressing ideas and by building strong connections with others.
Leadership
I am a natural leader, always taking charge and inspiring others to reach their full potential. I showed this through my past job experiences and vice presidency of student government at my high school.
References
- Mike Pineda, 630-418-6640
- Chris Mundry, 630-659-8086
Languages
Spanish
Full Professional
Timeline
Campus Representative
ClothesOn
08.2024 - Current
Waitress
Gia Mia Italian Eatery
12.2023 - 08.2024
Curbside Server/Hostess
Gia Mia Italian Eatery
03.2021 - 08.2023
Basketball Coach
Geneva High School Basketball Camp
06.2019 - 06.2023
Nanny Caretaker
Various families
05.2019 - 12.2022
Psychology, Spanish Minor
University of Iowa
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