Summary
Overview
Work History
Education
Skills
Training
Timeline
Generic

Grace Lafleur

Holland

Summary

Dynamic server with a strong work ethic, currently excelling at Olive Garden. Renowned for exceptional customer service and effective communication, I consistently enhance guest engagement, ensuring memorable dining experiences. Proven ability to anticipate needs and resolve concerns, contributing to a welcoming atmosphere. Committed to maintaining a professional appearance and fostering positive interactions.

Overview

2
2
years of professional experience

Work History

Server

Olive Garden
01.2025 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.

Sales Associate

Tilly's
03.2024 - 05.2024
  • Greeted customers warmly and offered assistance.
  • Helped customers find and select products.
  • Kept work area clean, organized and free of clutter at all times.

Hostess

Anna's House
01.2023 - 03.2024
  • Answered phone calls to take reservations and address guest questions and concerns.
  • Demonstrated flexibility by helping out in other departments as needed.
  • Assisted in seating guests and managing the wait list.

Education

GED -

Wyoming High School
05.2024

Skills

  • Communication
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance

Training

I was invited to attend the Rotary Life and Leadership conference in 2022 at Ferris State University. It taught us life skills and how to become a true leader wherever you are as well as volunteer opportunities.

Timeline

Server

Olive Garden
01.2025 - Current

Sales Associate

Tilly's
03.2024 - 05.2024

Hostess

Anna's House
01.2023 - 03.2024

GED -

Wyoming High School

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