Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace Lemoa

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

10
10
years of professional experience

Work History

Fire Command Dispatch Lead

MGM Mandalay Bay
Las Vegas, Nevada
05.2019 - Current
  • Coordinated schedules and assignments for dispatch team members daily.
  • Ensured compliance with safety protocols and operational standards throughout shifts.
  • Resolved issues promptly to maintain high levels of guest satisfaction and service.

Front Desk Agent

SAHARA Las Vegas
Las Vegas, Nevada
01.2022 - 02.2024
  • Greeted guests warmly and checked them in efficiently.
  • Handled guest inquiries and resolved issues promptly.
  • Processed payments and maintained accurate cash handling procedures.
  • Provided local information and recommendations to guests.

Housekeeping Room Attendant

Cosmopolitan Of Las Vegas
Las Vegas, Nevada
10.2017 - 01.2022
  • Inspected rooms for maintenance issues and reported concerns to management promptly.
  • Replenished supplies, including toiletries and linens, in guest accommodations daily.
  • Followed safety procedures while handling cleaning chemicals and equipment consistently.
  • Communicated with guests to address special requests or concerns about their accommodations.

Courtesy Clerk

Smiths Grocery
Las Vegas, Nevada
06.2015 - 11.2017
  • Assisted customers with inquiries and provided friendly service.
  • Maintained cleanliness in checkout areas and store floors.
  • Bagged groceries efficiently to enhance customer experience.
  • Supported cashiers during busy periods by managing bagging duties.

Education

High School Diploma -

Ed W Clark High School
Las Vegas, NV
06-2017

Skills

  • Dispatch coordination
  • Safety compliance
  • Issue resolution
  • Scheduling management
  • Stress management
  • Customer relationship management

Timeline

Front Desk Agent

SAHARA Las Vegas
01.2022 - 02.2024

Fire Command Dispatch Lead

MGM Mandalay Bay
05.2019 - Current

Housekeeping Room Attendant

Cosmopolitan Of Las Vegas
10.2017 - 01.2022

Courtesy Clerk

Smiths Grocery
06.2015 - 11.2017

High School Diploma -

Ed W Clark High School

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