Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Languages
References
Timeline
Generic

Grace Loma

West Orange,NJ

Summary

Reliable Manager demonstrating high level of initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.

Overview

6
6
years of professional experience

Work History

Manager

Anthony Franco's Pizzeria
Verona, NJ
09.2023 - Current
  • Created employee schedule in accordance with their availability.
  • Assigned tasks to employees in order to carry out successful day-to-day operations.
  • Responsible for training staff members in all positions.
  • Interviewed, evaluated, and decided on potential hires.
  • Responsible for writing checks to partnered food and equipment suppliers.
  • Demonstrates flexibility to fill in and meet the needs of any position in the restaurant.

Manager & Coach

Diamond Gymnastics
Verona, NJ
10.2018 - Current
  • Worked with other coaches, team members, and school leadership to maintain a strong program.
  • Encouraged team members to become stronger athletes, and more successful competitors through focus, dedication and effective training.
  • Monitored safety of training, individual exercises and equipment usage to avoid sports injuries and damage to facility.
  • Oversaw rigorous practice sessions to enhance individual skills.
  • Encouraged athletes, fellow coaches, and parents to engage in good sportsmanship.
  • Conducted one-on-one individual coaching lessons.
  • Scheduling both personal and professional events for clients.
  • Trained new coaches, evaluating their skillset and ensuring they meet safety requirements.
  • Contributed to company social media advertising.
  • In charge of finances.
  • Responsible for opening and closing the training facility.

Lobby Manager

The Manor
West Orange, NJ
05.2018 - 07.2023
  • Supervised and trained staff on service techniques, boosting overall customer satisfaction.
  • Patrolled lobby and reception halls during event times, and performed customer satisfaction and safety procedures.
  • Provided information regarding room locations and planning future events.
  • Answered customer questions and concerns regarding problems with party, pricing, timing, and satisfaction.

Education

Bachelor of Arts Joint School of Arts and Sciences and SMLR - Human Resource Management

Rutgers, The State University of New Jersey
New Brunswick, NJ
05-2024

Skills

  • Experienced in management
  • Staff development
  • Relationship building
  • Behavior standards
  • Bilingual Reporting
  • Community relations
  • Social media networking
  • Special event coordination
  • Player evaluations
  • Training exercises
  • Schedule oversight
  • Program coordination
  • Microsoft Office
  • Coding experience

Accomplishments

  • Earned 'Coach of the Year' for dedicated and passionate teaching and caring for athletes in and out of the gym.
  • Led establishment to achieve higher enrollment ratings, earning recognition from upper management and financial reward.
  • Consistently maintained high customer satisfaction ratings.
  • Created highly effective new paths and directions for bridal parties and guests that significantly impacted efficiency and improved operations.

Languages

  • English, Native/Bilingual
  • Spanish, Full Professional

Languages

Spanish
Professional

References

References available upon request.

Timeline

Manager

Anthony Franco's Pizzeria
09.2023 - Current

Manager & Coach

Diamond Gymnastics
10.2018 - Current

Lobby Manager

The Manor
05.2018 - 07.2023

Bachelor of Arts Joint School of Arts and Sciences and SMLR - Human Resource Management

Rutgers, The State University of New Jersey

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Grace Loma