Professional Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline

Grace Losano

PetSmart
Wilmington,NC
1
Language
11
years of professional experience

I am committed to learning and self-development so that I can consistently achieve better results. For many years, I have known that I am a hard worker and a good listener. I want to build my skills and learn what I want to do for my future career.

Work History

Petcare Specialist/Stocker Associate

4 Years 4 Months
PetSmart | 04.2022 - Current
  • Boosted sales of retail products through knowledgeable recommendations tailored to each client''s specific needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked shelves efficiently to ensure product availability and visibility.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Organized inventory in accordance with store layout and safety standards.
  • Trained new employees on stocking procedures and safety protocols effectively.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Worked effectively in fast-paced environments.
  • Maintained a safe and clean environment for pets by regularly sanitizing living spaces and play areas.

Fast Food Cook

7 Years 5 Months
McDonald's | 03.2019 - 2022
  • Operated kitchen equipment to prepare menu items efficiently.
  • Ensured compliance with food safety and sanitation standards consistently.
  • Trained new staff on food preparation techniques and kitchen procedures.
  • Worked in fast-paced environment with sense of urgency to serve guests quickly.
  • Maintained a clean and organized workspace, contributing to a positive and safe work environment.
  • Collaborated with team members to ensure smooth workflow during peak hours, optimizing service efficiency.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Understood cooking techniques and fundamentals to maximize safe food handling.
  • Cleaned and sanitized work areas, utensils and equipment.
  • Operated grills, fryers and ovens to cook food items.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.

Assistant Cook

3 Years 8 Months
Ruth’s Kitchen | 07.2015 - 03.2019
  • Assisted in meal preparation, ensuring adherence to recipes and quality standards.
  • Collaborated with kitchen staff to maintain efficient workflow during peak service times.
  • Monitored food safety and sanitation practices, adhering to health regulations consistently.
  • Maintained proper food safety practices, ensuring a healthy and safe dining environment for guests.
  • Supported head chef in developing innovative recipes, resulting in higher customer satisfaction.
  • Enhanced kitchen efficiency by maintaining clean and organized workstations.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Followed health, safety and sanitation guidelines while preparing and serving food.

Sales Associate (seasonal)

2 Months
Hickory Farm | 11.2018 - 01.2019
  • Enhanced customer engagement by providing personalized product recommendations.
  • Managed inventory levels to ensure product availability and minimize stock discrepancies.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.

Volunteer

The Plant Place | 11.2018 - 11.2018
  • Organized community gardening events to enhance local engagement and promote sustainable practices.
  • Educated visitors on horticultural techniques, fostering a deeper appreciation for local flora.
  • Collaborated with team members to maintain plant health and ensure optimal growth conditions.
  • Implemented new systems for inventory management, improving efficiency of resource allocation.

Education

High School Diploma

Laney High School | Wilmington, NC | 07-2018

Associate’s degree - Science of Horticulture (gardening/landscape)

Cape Fear Community College | Castle Hayne, NC

currently enrolled, currently in the third semester

  • 3.5 GPA
  • Honor Roll Summer semester, 2026

Skills

Creative thinking
Project development
Plant propagation
Horticultural knowledge
Customer service
Dependability
Reliability
Teamwork and collaboration
Computer skills

LANGUAGES

English

Timeline

Petcare Specialist/Stocker Associate

PetSmart
04.2022 - CurrentRead More

Fast Food Cook

McDonald's
03.2019 - 2022Read More

Sales Associate (seasonal)

Hickory Farm
11.2018 - 01.2019Read More

Volunteer

The Plant Place
11.2018 - 11.2018Read More

Assistant Cook

Ruth’s Kitchen
07.2015 - 03.2019Read More

Laney High School

High School Diploma
Read More

Cape Fear Community College

Associate’s degree from Science of Horticulture (gardening/landscape)
Read More
Grace Losano