Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Activities
Timeline
Generic

Grace Lowery

Charlotte,North Carolina

Summary

I strive to be better than I was yesterday, but I give myself grace for days when I stumble. I am committed to growth by creating discussion and an open welcoming environment. I am dedicated to staying true to who I am while working with others. I will maximize my command and communication strengths within my leadership by communicating with those I am working with taking charge and leading the group in a positive direction. I am accomplishing this philosophy by working with those around me to grow as a person and a leader while not allowing others to drain me or hinder my growth.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Supervisor

Chick-fil-A
05.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Team Leader

Chick-fil-A
02.2022 - 05.2024
  • Provided coaching and feedback on employee performance, encouraging professional development
  • Monitored daily workflow to ensure adherence to established policies and procedures.

Tutor

Private Practice
10.2020 - 06.2023
  • Developed lesson plans tailored to the needs of each student
  • Conducted individual tutoring sessions with students to help them improve their academic performance
  • Utilized different methods such as audio and visual aids, lectures, demonstrations, or hands-on activities to enhance learning outcomes.

Team Member

Chick-fil-A
02.2021 - 02.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Intern

Accenture
06.2021 - 08.2021
  • Assisted in the development of marketing materials, such as brochures, flyers, and promotional items
  • Developed project plans and timelines to ensure completion of tasks on time
  • Supported team members with project-related activities such as scheduling meetings, tracking progress.

Education

Business Administration -

North Carolina State University
Raleigh, NC
05.2027

Bachelor of Arts - International Studies

North Carolina State University
Raleigh
05.2027

Bachelor of Arts - Foriegn Language And Literature: Asian Language

North Carolina State University
Raleigh, NC
05.2027

High School Diploma -

South Mecklenburg High School
Charlotte, NC
06.2023

Skills

  • Mentoring
  • Customer Service
  • Quality Improvement
  • Teamwork and Collaboration
  • Employee Training
  • Workplace Safety

Certification

  • Job and Career Readiness Training Certification
  • ServSafe: Food Protection Manager Certification
  • Prostart- Foundations of Restaurant Management Level 1
  • Prostart- Foundations of Restaurant Management Level 2

Accomplishments

  • National Sojourners Award Recipient
  • Daughters of the American Revolution Award Recipient
  • Military Officers Association of America Recipient
  • Military Officer Association of America Scholarship Recipient
  • Chick-fil-A Remarkable Futures Scholar
  • North Carolina Scholar
  • Charlotte Post Top Senior

Activities

  • Impact Leadership Village Member, 2023
  • Honors Village Member, 2024
  • Black Business Student Association Member, 2023, 2024
  • Chinese Language and Cultural Appreciation Club Member, 2023, 2024
  • NAACP Member, 2024
  • Black Student Union Member, 2024
  • Supply Chain Club Member, 2024

Timeline

Shift Supervisor

Chick-fil-A
05.2024 - Current

Team Leader

Chick-fil-A
02.2022 - 05.2024

Intern

Accenture
06.2021 - 08.2021

Team Member

Chick-fil-A
02.2021 - 02.2022

Tutor

Private Practice
10.2020 - 06.2023

Business Administration -

North Carolina State University

Bachelor of Arts - International Studies

North Carolina State University

Bachelor of Arts - Foriegn Language And Literature: Asian Language

North Carolina State University

High School Diploma -

South Mecklenburg High School

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Grace Lowery