Grace Manalo-Diao
Haskell,NJ
Summary
As an experienced healthcare professional handling Medical Records, I welcome quality control initiatives and boost accuracy in documentation. I am ready to leverage into the role as a Medical Records Analyst and become an effective team member in your company.
Overview
19
19
years of professional experience
Work History
Private Mobility Support Provider
Self Employed Services
Chatham, New Jersey
02.2018 - Current
- Provide continuing support to patients at home after discharge from rehab program.
- Ensure the patient follows discharge instructions upon release from the program and performs the exercise regimen correctly.
- Provides best guidance on patient-specific exercises designed by therapist to maintain or improve function.
- Help the patient stay as independent as possible with activities of daily living by engaging in safe mobility activities like walking with assistance.
- Take vital signs before , during, and after activities
- Provides emotional support by encouraging the importance of being safely functional and delay the need to live at facility.
Medical Records Analyst
Chatham Hills Subacute Care Center
Chatham, New Jersey
07.2023 - 09.2024
- Managed the release of information process, safeguarding sensitive patient data while adhering to legal requirements.
- Trained staffs on best practices for managing health information fostering a high-performance team environment.
- Implemented quality control measures. within the department, resulting in improved accuracy rates in medical record keeping.
- Enhanced patient care by accurately organizing and maintaining medical records and health information.
- Acted as a liaison between departments, coordinating efforts to achieve efficient interdepartmental communication concerning health information management.
- Assisted healthcare providers with timely access to accurate medical records contributing to better patient outcomes.
- Ensured compliance with HIPAA regulations through diligent management of confidential information
- Clerical Functions - optimized storage solutions for physical medical records while ensuring easy retrieval when needed.
- Reduced errors encoding diagnoses and procedures by meticulously reviewing medical records for accuracy.
- Contributed to revenue cycle management by accurately coding services rendered for billing purposes.
- Monitored changes in regulations and guidelines affecting medical records management, adjusting departmental policies accordingly.
- Conducted regular audits of medical records to identify discrepancies and areas for improvement in documentation practices.
- Developed clear and concise reporting templates for clinical staff, facilitating effective communication across departments.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
- Streamlined record-keeping processes for increased efficiency in retrieving crucial patient information.
- Implemented electronic health record systems, improving the accessibility and organization of medical documentation.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
- Reviewed charts and flagged incomplete or inaccurate information.
- Processed medical records requests from outside providers according to state, and federal law.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Supported medical staff by providing organized and accurate medical records.
- Used classification manuals to gain additional knowledge of disease and diagnoses processes.
- Researched and resolved medical record discrepancies.
- Followed exact procedures for handling transfers and other releases of medical records.
- Reviewed medical records for completeness and filed records in alphabetic and numeric order.
Rehab Care Technician
SportsCare of America
West Orange, NJ
06.2006 - 03.2009
- Educated family members about therapeutic exercises that can be done at home.
- Demonstrated expertise in the application of splints, braces, slings and other orthopedic devices for rehabilitation purposes.
- Instructed patients on how to properly use assistive devices such as walkers and wheelchairs.
- Performed various clerical duties such as scheduling appointments, preparing charts for treatment sessions and ordering supplies.
- Maintained accurate documentation of all patient treatments, including progress notes and evaluations.
- Provided instruction on safe body mechanics and proper lifting techniques to patients.
- Utilized excellent communication skills when interacting with patients, families and healthcare providers.
- Evaluated outcomes of treatment programs regularly in order to adjust goals accordingly.
- Practiced infection control procedures according to established guidelines in order to maintain a safe environment for patients and staff members.
- Demonstrated proficiency in the use of therapeutic modalities such as electrical stimulation, ultrasound, cryotherapy and paraffin baths.
- Provided emotional support during difficult times by listening attentively and offering words of encouragement.
- Exhibited knowledge of anatomy, physiology and kinesiology principles related to rehabilitative activities.
Adapted treatments based on changes in a patient's condition or response to therapy interventions.
Education
Bachelor of Science - Physical Therapy
Iligan Medical Center College
Philippines 03-1997
Skills
- Effective written and verbal communication
- Attention to details
- Efficient time management
- Ability to multi-task
- Excellent organization skills
- Problem-solving ability
- Provides excellent service and positive relationship with clients
- Adaptive to changing priorities and situations
- Patient assessment
- Health information management
- Exercise instruction
- Vital signs monitoring
- CPR trained
- Proficiency in Microsoft office, Excel, Data Entry and use of applicable software
- Works well under stress
References
References available upon request.
Timeline
Medical Records Analyst
Chatham Hills Subacute Care Center
07.2023 - 09.2024
Private Mobility Support Provider
Self Employed Services
02.2018 - Current
Rehab Care Technician
SportsCare of America
06.2006 - 03.2009
Bachelor of Science - Physical Therapy
Iligan Medical Center College