Grace Marquez
Koloa
Summary
Dynamic store owner at J.MARQUEZ STORE with a proven track record in relationship building and customer relations. Enhanced customer satisfaction through exceptional service and strategic product alignment, resulting in a loyal clientele. Skilled in store maintenance and negotiation, ensuring high-quality products and strong vendor partnerships.
Focused on team collaboration and adaptable to changing business needs, delivering consistent and measurable results. Known for strategic thinking, reliability, and passion for creating positive customer experience.
Collaborative with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of people in dynamic, fast-paced settings.
Overview
12
12
years of professional experience
Work History
Store Owner
J.MARQUEZ STORE
01.2013 - 02.2025
- Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
- Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
- Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
- Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Strengthened relationships with vendors to ensure reliable product deliveries while maintaining healthy business partnerships.
Education
Bachelor of Science - INDUSTRIAL EDUCATION
MARIANO MARCOS STATE UNIVERSITY
LAOAG CITY PHILIPPINES04-2004
Skills
- Store maintenance
- Relationship building
- Customer relations
- Client service
- Partnership development
- Labor relations
- Teamwork
- Residential cleaning
Languages
English
Professional Working
tagalog
Full Professional
ilocano
Native or Bilingual
Timeline
Store Owner
J.MARQUEZ STORE
01.2013 - 02.2025
Bachelor of Science - INDUSTRIAL EDUCATION
MARIANO MARCOS STATE UNIVERSITY
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