Edward Tompkins
Antioch,TN
Summary
Dynamic store owner with a proven track record at CGTWSC FOODS, excelling in supply chain optimization and business management. Achieved significant sales growth through strategic marketing and community engagement. Skilled in performance analysis and employee development, fostering a high-performing team dedicated to exceptional client service.
Overview
29
29
years of professional experience
Work History
Store Owner
CGTWSC FOODS
Cameron Park, CA
11.2018 - Current
- Successfully own a Salsa, Tamale, Enchilada, Tortilla Chips production facility and distribution company in Northern California.
- With over 36 sales locations in Northern California. Selling food to our customers daily.
- Managing an employee staff effectively by meeting daily goals.
- Managing and processing payroll
- Oversaw daily operations, ensuring efficient inventory management and customer service excellence.
- Developed strategic marketing initiatives to enhance brand visibility and drive sales growth.
- Implemented staff training programs, fostering team development and improving service standards.
- Streamlined supply chain processes, reducing costs and enhancing product availability.
- Established strong relationships with vendors, negotiating favorable terms to optimize profit margins.
- Coordinated community engagement events, strengthening local presence and customer loyalty.
- Led financial planning efforts, managing budgets to ensure sustainable business performance.
- Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
- Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
- Monitored financial performance with regular budget reviews, identifying areas for cost reduction or revenue growth opportunities.
Independent Contractor
Dynamex
Napa, CA
02.2009 - 11.2018
- Collaborated with cross-functional teams to streamline workflow and reduce turnaround times.
- Conducted regular audits of shipping documentation for accuracy and compliance with regulations.
- Developed training materials to support ongoing employee development initiatives in logistics operations.
- Led troubleshooting efforts for logistical challenges, ensuring prompt resolution and customer satisfaction.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Trained new employees to apply best coding best practices and proper use of development tools.
Independent Contractor
DHL Express
Sacramento, CA
11.2003 - 02.2009
- Oversaw logistics operations, ensuring timely delivery and adherence to safety standards.
- Managed inventory control processes, optimizing stock levels and minimizing discrepancies.
- Trained and mentored new team members on operational best practices and safety protocols.
- Implemented process improvements that enhanced efficiency in package handling and sorting.
- Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
- Developed and maintained strong working relationships with clients, leading to repeat business and referrals.
Airport Operations Supervisor
DHL Worldwide Express
Sacramento, CA
08.1999 - 11.2003
- Coordinated daily airport operations to ensure compliance with safety and regulatory standards.
- Supervised team performance to enhance productivity and operational efficiency during peak periods.
- Implemented process improvements that reduced turnaround times for cargo handling procedures.
- Trained new staff on operational protocols and best practices for effective workflow management.
- Collaborated with cross-functional teams to streamline communication and resolve operational challenges.
- Conducted regular audits of equipment usage and maintenance schedules to uphold service quality standards.
- Streamlined airport operations through effective supervision and coordination of staff schedules and assignments.
Lead Courier
DHL Express
Sacramento, CA
02.1998 - 01.1999
- Coordinated timely delivery routes to optimize efficiency and ensure customer satisfaction.
- Managed daily operations, maintaining high standards for package handling and safety protocols.
- Trained and mentored new couriers on operational procedures and best practices.
- Utilized GPS technology to streamline navigation and improve delivery accuracy.
- Implemented process improvements that reduced delivery times across assigned routes.
- Monitored vehicle maintenance schedules, ensuring compliance with safety regulations.
Courier Driver
DHL Express
Sacramento, CA
01.1997 - 02.1998
- Delivered packages promptly, ensuring adherence to company quality standards.
- Maintained accurate records of deliveries, enhancing tracking efficiency.
- Operated delivery vehicles safely and maintained compliance with traffic regulations.
- Communicated effectively with customers to confirm delivery details and resolve issues.
- Assisted in optimizing delivery routes, improving overall operational efficiency.
Education
No Degree - Anatomy
American River College
Sacramento, CAHigh School Diploma -
Ponderosa High School
Shingle Springs, CA06.1994
Skills
- Store operations
- Business networking
- Store maintenance
- Performance analysis
- Employee scheduling
- Business administration
- Staff hiring
- Supply chain optimization
- Client service
- Project management
- Business management
- Consulting
- Human resource management
- Labor relations
Timeline
Store Owner
CGTWSC FOODS
11.2018 - Current
Independent Contractor
Dynamex
02.2009 - 11.2018
Independent Contractor
DHL Express
11.2003 - 02.2009
Airport Operations Supervisor
DHL Worldwide Express
08.1999 - 11.2003
Lead Courier
DHL Express
02.1998 - 01.1999
Courier Driver
DHL Express
01.1997 - 02.1998
No Degree - Anatomy
American River College
High School Diploma -
Ponderosa High School