Grace Masi
Venice
Summary
Dynamic and dedicated professional with experience at Publix, excelling in customer service and problem-solving. Known for fostering positive relationships and resolving complaints effectively. Proficient in medical terminology and compassionate caregiving, ensuring a supportive environment. Committed to maintaining high standards of cleanliness and organization, enhancing the overall customer experience.
Overview
2
2
years of professional experience
Work History
Customer Service Cashier
Publix
Venice
03.2023 - Current
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Processed customer payments quickly and returned exact change and receipts.
- Exchanged and returned items, noting details in company database and placed returned merchandise in bins for restocking.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Resolved customer complaints in a professional manner.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Built and maintained productive relationships with employees.
Education
High School Diploma -
Venice High School
Venice, FLSkills
- Patient care
- Medical terminology
- Problem solving
- Vital signs monitoring
- Compassionate caregiver
- First aid
- Sterilization techniques
- Medical terminologies
Timeline
Customer Service Cashier
Publix
03.2023 - Current
High School Diploma -
Venice High School