Grace McGarty
Newport,RI
Summary
Dynamic and results-driven professional with a proven track record at Megalodon Spirits, Inc., where I spearheaded market expansion, adding 5+ liquor stores in the first month. Expert in leveraging social media for brand engagement and skilled in Microsoft Office Suite. Demonstrates exceptional leadership and customer service, driving sales and fostering positive relationships.
Overview
5
5
years of professional experience
Work History
Distribution Coordinator/Marketing and Social Media Coordinator
Megalodon Spirits, Inc.
05.2024 - Current
- First official employee of Megalodon Spirits - brand new liquor collaboration of Keel Vodka and Kiel James Patrick
- Organize, set up and participate in liquor store tastings throughout R.I.
- Responsible for product being carried by 5+ new liquor stores within first month of employment
- Cold called 30+ liquor stores to arrange in-store tastings
- Traveled to various liquor stores across the state setting up POS displays in stores
- Daily social media correspondence to fans/customers inquiring about product, wanting to purchase merchandise, etc.
Sales Lead
Monelle, Inc.
03.2023 - Current
- Trained, coached, and mentored new sales associates for maximum performance
- Used Shopify POS system to process sales, returns, online orders, and gift card activations
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Up-sold and cross-sold products effectively, driving sales and increasing revenue.
- Increased sales and customer satisfaction through personalized styling
Commercial Policy Processor
Homesite Insurance Group, Inc.
10.2021 - 10.2023
- Coordinated with claims department to resolve disputes or questions regarding coverage limits or exclusions efficiently
- Worked daily in insurance software's DocFinity, Majesco and Lexis Nexis
- Collaborated with underwriting team to ensure accurate and timely policy issuance for clients
- Maintained strong knowledge of basic medical terminology to better understand services and procedures
- Processed and recorded new policies and claims
- Calculated adjustments, premiums and refunds
- Modified, updated and processed existing policies
Store Manager
Tyler Boe, Inc.
01.2020 - 10.2021
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees
- Managed inventory control, cash control, and store opening and closing procedures
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
- Posted hiring ads and conducted in-person interviews
- Maximized sales by creating innovative visual merchandising displays and store layouts
Education
Bachelor of Arts - Social Sciences
Providence College
Providence, RI12.2019
Skills
- Customer service
- Spanish speaker
- Microsoft Office Suite
- Retail sales
- Social media
- Restaurant experience
- Leadership
- Event planning
- Certified yoga teacher
Timeline
Distribution Coordinator/Marketing and Social Media Coordinator
Megalodon Spirits, Inc.
05.2024 - Current
Sales Lead
Monelle, Inc.
03.2023 - Current
Commercial Policy Processor
Homesite Insurance Group, Inc.
10.2021 - 10.2023
Store Manager
Tyler Boe, Inc.
01.2020 - 10.2021
Bachelor of Arts - Social Sciences
Providence College
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