GRACE MCKAY
Salem,NH
Summary
Dedicated Director of Nursing with over fifteen years of experience in home health and hospital care. Expertise in operational management and regulatory compliance, leading to improved patient outcomes. Recognized for strong leadership in team management and strategic financial planning, ensuring high-quality care and organizational efficiency.
Overview
18
18
years of professional experience
Work History
Director of Nursing
Comfort Home Care
Methuen, MA
03.2018 - 03.2026
- Led nursing services and implemented interventions to enhance patient care quality.
- Ensured compliance with regulations and standards, maintaining excellence in nursing practices.
- Successfully recruited and selected clinical staff to meet organizational goals.
- Thrived in challenging, fast paced- environment remaining result and patient focused.
- Assessed personnel performance of the Clinical Management team, providing mentorship and coaching.
- Optimized financial strategies to improve operational efficiency and patient services
- Management of Clinical operations, physical therapy, social work, scheduling, office management, and support staff.
- Oversaw and engaged in the acquisition of Citypsych Wellness to expand our organization.
Director of Nursing
Lowell Treatment Center/Arbor Hospital
Lowell, MA
03.2017 - 02.2018
- Assessed competency of clinical staff to promote quality, continuity and safety. Hired and retained all RNs, LPNs, MHTs, managers, supervisors, and nurse educator.
- Created and coordinated skills fair and essential re-trainings.
- Administered executive supervision, followed all guidelines for regulatory bodies.
- Implemented changes needed to correct deficiencies found during government inspections. Conducted and coordinated inspections with CMS, JCAHO, and DMH.
- Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
- Budgeted, managed, and scheduled staff of 30+ nurses while fostering a supportive environment of both physically and psychiatrically compromised patients.
- Collaborated with multi-disciplinary staff to improve overall patient care and response times.
- Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
- Managed operations in accordance with budget requirements.
- Initiated several trainings and educational programs for supporting healthcare staff.
- Reviewed and assessed staff processes, reducing hazards posed for staff while promoting regulatory compliance.
- Coordinated successful implementation, with the Executive Director and medical directors to reduce and eliminate restraints on the milieu.
Nursing Supervisor
Comfort Home Care
Methuen, MA
01.2010 - 02.2017
- Supervised a team of 22 nurses responsible for coordinating and providing high-quality individual patient care plans.
- Partnered on multi-disciplinary medical teams to develop and apply plan of care strategies that optimize patients' health.
- Assigned daily nursing visits while performing ongoing skill evaluations to ensure the delivery of high patient care standards.
- Structured and implemented new policies, standards, procedures, and guidelines for best practices.
- Assisted with business development and ongoing communication to expand geographic reach, promote services, and increase referrals
Registered Nurse
Holy Family Hospital
Methuen, MA
01.2008 - 01.2010
- Member of core team responsible for providing direct patient care across multiple different areas including medical/ surgical, orthopedics, emergency room and intensive care units.
- Collaborated with physicians/nurses to plan, organize and execute individualized health therapy programs Assessed patient care needs; distributed patient care assignments including treatment plans and medication administration; continuously monitored patient’s conditions with regard to problems and potential complications.
Education
Associate Degree in Nursing -
Northern Essex Community College
Lawrence, MA2008
Board Certified with ANCC Psychiatric-Mental Health Nursing, Certification #2014013907 -
2019
Certified BLS Provider -
American Heart Association
06.2021
Skills
- Leadership and staff development
- Strategic financial planning
- Regulatory compliance
- Operational oversight
- Positive team collaboration
- Cost analysis and savings
- Cross-functional team management
- Policy/program development
- Working collaboratively
- Performance improvements
Timeline
Director of Nursing
Comfort Home Care
03.2018 - 03.2026
Director of Nursing
Lowell Treatment Center/Arbor Hospital
03.2017 - 02.2018
Nursing Supervisor
Comfort Home Care
01.2010 - 02.2017
Registered Nurse
Holy Family Hospital
01.2008 - 01.2010
Associate Degree in Nursing -
Northern Essex Community College
Board Certified with ANCC Psychiatric-Mental Health Nursing, Certification #2014013907 -
Certified BLS Provider -
American Heart Association