Grace M. DellaVecchia
New Britain
Summary
- Psychology undergraduate student concentrating in Forensics
- Foundational knowledge in both the criminal justice system and psychology
- Solid communication and leadership skills
Overview
5
5
years of professional experience
Work History
Bartender
Cheshire Pizza and Ale
10.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Developed loyal customers by consistently delivering outstanding service and engaging in friendly conversation.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Served high customer volumes during special events, nights, and weekends.
Expeditor
Cheshire Pizza And Ale
10.2021 - Current
- Enhanced kitchen efficiency by streamlining communication between cooks and servers.
- Increased overall guest experience by addressing any concerns or complaints promptly and professionally.
- Aided in training new hires on efficient expediting practices, improving team performance over time.
- Maintained high food quality standards with frequent checks on prepared dishes before serving.
- Participated in menu development discussions, providing input on dish logistics and plating techniques from an expeditor perspective.
Waitress
Cheshire Pizza and Ale
10.2021 - Current
- Improve guest experience and increase sales by upselling items such as weekly specials
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Manage cash exchanges and handle receipts at the end of each shift with accuracy
- Maintained customer satisfaction with timely table check-ins to assess needs.
- Proved successful working within tight deadlines and a fast-paced environment.
- Train new hires
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
Hostess
Cheshire Pizza and Ale
10.2019 - Current
- Create a welcoming environment as guests enter the establishment
- Maximize restaurant efficiency by managing seating arrangements
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintain the cleanliness of the establishment
- Train new hires
- Answered customer questions about hours, seating, and menu information.
Education
Bachelors of Arts - Psychology
University of New Haven
West Haven, CT12.2025
Skills
- Strong multitasking
- Patience and Tolerance
- Outgoing Personality
- Service-oriented mindset
- Fast Learner
Timeline
Bartender
Cheshire Pizza and Ale
10.2022 - Current
Expeditor
Cheshire Pizza And Ale
10.2021 - Current
Waitress
Cheshire Pizza and Ale
10.2021 - Current
Hostess
Cheshire Pizza and Ale
10.2019 - Current
Bachelors of Arts - Psychology
University of New Haven
Similar Profiles
Madison GoderreMadison Goderre
Expeditor at Cheshire Pizza And AleExpeditor at Cheshire Pizza And Ale
MIAH CLAIRE HUGHESMIAH CLAIRE HUGHES
Hostess and Expeditor at Cheshire PizzaHostess and Expeditor at Cheshire Pizza
Jamie ManningJamie Manning
Line Cook at Brothers Pizza/Ale HouseLine Cook at Brothers Pizza/Ale House