Summary
Overview
Work History
Education
Skills
Timeline
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Grace M. DellaVecchia

New Britain

Summary

  • Psychology undergraduate student concentrating in Forensics
  • Foundational knowledge in both the criminal justice system and psychology
  • Solid communication and leadership skills

Overview

5
5
years of professional experience

Work History

Bartender

Cheshire Pizza and Ale
10.2022 - Current
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal customers by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
  • Served high customer volumes during special events, nights, and weekends.

Expeditor

Cheshire Pizza And Ale
10.2021 - Current
  • Enhanced kitchen efficiency by streamlining communication between cooks and servers.
  • Increased overall guest experience by addressing any concerns or complaints promptly and professionally.
  • Aided in training new hires on efficient expediting practices, improving team performance over time.
  • Maintained high food quality standards with frequent checks on prepared dishes before serving.
  • Participated in menu development discussions, providing input on dish logistics and plating techniques from an expeditor perspective.

Waitress

Cheshire Pizza and Ale
10.2021 - Current
  • Improve guest experience and increase sales by upselling items such as weekly specials
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Manage cash exchanges and handle receipts at the end of each shift with accuracy
  • Maintained customer satisfaction with timely table check-ins to assess needs.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Train new hires
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Hostess

Cheshire Pizza and Ale
10.2019 - Current
  • Create a welcoming environment as guests enter the establishment
  • Maximize restaurant efficiency by managing seating arrangements
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintain the cleanliness of the establishment
  • Train new hires
  • Answered customer questions about hours, seating, and menu information.

Education

Bachelors of Arts - Psychology

University of New Haven
West Haven, CT
12.2025

Skills

  • Strong multitasking
  • Patience and Tolerance
  • Outgoing Personality
  • Service-oriented mindset
  • Fast Learner

Timeline

Bartender

Cheshire Pizza and Ale
10.2022 - Current

Expeditor

Cheshire Pizza And Ale
10.2021 - Current

Waitress

Cheshire Pizza and Ale
10.2021 - Current

Hostess

Cheshire Pizza and Ale
10.2019 - Current

Bachelors of Arts - Psychology

University of New Haven

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Grace M. DellaVecchia