Grace Meehan
Granite Falls,WA
Summary
Seasoned Restaurant Manager with a proven track record at The Old Spaghetti Factory International Inc., adept in labor and food cost control and fostering collaboration. Excelled in enhancing customer satisfaction, efficiently managing inventory, and mentoring staff to peak performance. Demonstrates critical thinking and a calm demeanor, ensuring high-quality service and operational excellence.
Overview
12
12
years of professional experience
Work History
Restaurant Manager
The Old Spaghetti Factory International Inc.
01.2019 - Current
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Coordinated catering services for private events, delivering memorable experiences while maximizing profits.
- Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Restaurant Manager
Boston's Gourmet Pizza
03.2017 - 01.2019
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Coordinated team members with focus on productivity, efficiency and enhancing customer experience.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
- Managed inventory control, reducing waste and optimizing resources allocation.
Lead Server
The Village Restaurant
10.2012 - 02.2017
- Managed high volume dining periods with effective time management and strong multitasking abilities.
- Promoted a positive workplace culture through teamwork, open communication, and mutual support among coworkers.
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Education
Associate of Science - Criminal Justice
Everett Community College
Everett, WA03-2012
Skills
- Calm and pleasant demeanor
- Collaboration and teamwork
- Critical thinking
- Coaching and mentoring
- Labor and food cost control
- Kitchen oversight
- Organization and prioritization
- Inventory control and record keeping
Accomplishments
I have been chosen for assisting multiple units on special assignments. Building guest count and training new managers to standard. I have received two MVP awards over my years with The Old Spaghetti Factory. As well as assisted in opening multiple new locations.
Timeline
Restaurant Manager
The Old Spaghetti Factory International Inc.
01.2019 - Current
Restaurant Manager
Boston's Gourmet Pizza
03.2017 - 01.2019
Lead Server
The Village Restaurant
10.2012 - 02.2017
Associate of Science - Criminal Justice
Everett Community College
Similar Profiles
Brian SullivanBrian Sullivan
Director of Kitchen Operations at The Old Spaghetti Factory International Inc.Director of Kitchen Operations at The Old Spaghetti Factory International Inc.
Jimmy GonzalezJimmy Gonzalez
Server at The Old Spaghetti Factory International Inc.Server at The Old Spaghetti Factory International Inc.
Josh RebstockJosh Rebstock
General Manager at The Old Spaghetti Factory International Inc.General Manager at The Old Spaghetti Factory International Inc.