Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Grace Mellock

Greendale,Wisconsin

Summary

Knowledgeable professional skilled at assisting employees with learning tasks, improving performance and maximizing productivity. Top-notch planner, organizer, and problem-solver.

Overview

2
2
years of professional experience

Work History

Crew Trainer/Customer Service Specialist

Raising Cane's Restaurants
Greendale, Wisconsin
06.2024 - 10.2024
  • Conducted onboarding sessions with new hires, providing them with an overview of company policies and procedures.
  • Monitored performance of crew members in the field, providing feedback and guidance when needed.
  • Provided ongoing coaching and mentoring to crew members to increase productivity levels.
  • Created detailed reports on employee performance metrics for senior management review.

Busser/Restaurant Server

First Watch
Greendale, Wisconsin
06.2022 - 08.2023
  • Provided quick and efficient clearing of tables between courses.
  • Assisted servers with stocking supplies, setting up for service and cleaning duties.
  • Followed all safety regulations while carrying heavy trays or dishes to the kitchen.
  • Provided assistance to other bussers or waitstaff when needed.

Education

High School Diploma -

Greendale High School
Greendale, WI
06-2023

Skills

  • Learning Platforms
  • POS Systems
  • Performance Evaluation
  • Training program coordination
  • Active Listening
  • Training Tools and Resources
  • Coaching and Mentoring

Languages

American sign language
Native/ Bilingual

Timeline

Crew Trainer/Customer Service Specialist

Raising Cane's Restaurants
06.2024 - 10.2024

Busser/Restaurant Server

First Watch
06.2022 - 08.2023

High School Diploma -

Greendale High School

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Grace Mellock