Summary
Overview
Work History
Education
Skills
Timeline
CustomerServiceRepresentative

Grace Moran

Raymore,MO

Summary

Dynamic customer service professional with experience at Pizza Hut, adept at resolving conflicts and enhancing customer satisfaction. Skilled in active listening and problem resolution, I effectively managed high-stress situations, ensuring positive outcomes. Committed to delivering exceptional service while maintaining operational efficiency and fostering strong customer relations.

Overview

2
2
years of professional experience

Work History

Customer Service Representative

Pizza Hut
02.2025 - 08.2025
  • Managed high-stress situations effectively, maintaining under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Cashier

Hyvee Market Grill
07.2023 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.

Education

High School

Raymore-Peculiar High School
Peculiar, MO
05.2027

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Problem resolution
  • Customer relations

Timeline

Customer Service Representative

Pizza Hut
02.2025 - 08.2025

Cashier

Hyvee Market Grill
07.2023 - 02.2024

High School

Raymore-Peculiar High School

Similar Profiles

CREATE PROFILE
Grace Moran