Summary
Overview
Work History
Education
Skills
Timeline
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Grace Muralt

Kent,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Grocery Shopper

Amazon Fresh
12.2023 - Current
    • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
    • Maintained an organized and systematic approach to shopping, resulting in fewer errors and higher accuracy.
    • Unloaded, sorted and stocked merchandise according to store layout and product placement.
    • Ensured proper storage of perishable items during transportation, minimizing spoilage or damage risks..
    • Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.

Delivery Courier

Fedex
04.2021 - 09.2023
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Drove safely at all times to avoid accidents and harm.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Developed strong sense of most efficient routes to avoid traffic and construction on local roads and highways.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Built professional relationships with customers and business partners to establish trust and credibility.
  • Operated vehicle safely in highly congested areas with no traffic violations.

Pizza Delivery Driver

Pizza Hut
02.2018 - 12.2020
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Processed payments, made change, and provided receipts.
  • Assisted with sorting and organizing stockroom items.

Cook

Pizza Hut
06.2016 - 12.2020
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Managed opening and closing shift kitchen tasks.
  • Trained and assisted new kitchen staff members.
  • Received and stored food supplies, raw materials and other ingredients.
  • Took orders over the phone efficiently.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Tallied cash drawer at beginning and end of each work shift.

Dishwasher

Secoma Lanes
02.2017 - 07.2017
  • Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Stepped into additional roles during busy times to boost coverage of important stations.

Education

High School Diploma -

Thomas Jefferson High School
Auburn, WA
06.2019

Skills

  • Customer Satisfaction
  • Teamwork
  • Effective Planning
  • Safety Standards
  • Driving and Transportation
  • Verbal and Written Communication
  • Customer Rapport
  • Money Handling

Timeline

Grocery Shopper

Amazon Fresh
12.2023 - Current

Delivery Courier

Fedex
04.2021 - 09.2023

Pizza Delivery Driver

Pizza Hut
02.2018 - 12.2020

Dishwasher

Secoma Lanes
02.2017 - 07.2017

Cook

Pizza Hut
06.2016 - 12.2020

High School Diploma -

Thomas Jefferson High School
Grace Muralt