Summary
Overview
Work History
Education
Skills
Timeline
Generic

Grace O’Neal

Casco,MI

Summary

Manager with a proven track record at Beyond Juicery And Eatery currently enhancing team performance and customer satisfaction. Expert in Strategic Planning and Team Leadership, promoted manger within a 3 month period, adept at mentoring for peak performance. Achieved significant improvements in safety procedures and operational efficiency, demonstrating exceptional problem-solving and communication skills. Marketing education from classes i’ve taken. As well as high academic achievements in high school with multiple scholarships and community service recognized throughout my town.

Overview

4
4
years of professional experience

Work History

Manger

Beyond Juicery And Eatery
12.2023 - Current
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Cross-trained existing employees to maximize team agility and performance.
  • Improved safety procedures to create safe working conditions for workers.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
  • Oversaw inventory management, optimizing stock levels, and reducing waste.

Manger

Tropical Smoothie Cafe
06.2020 - 12.2023
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Managed and motivated employees to be productive and engaged in work.

Education

Cosmetology License -

Elevate Salon Institute
Utica, MI
07.2024

High School Diploma -

Richmond High School
Richmond, MI
05.2023

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Strategic Planning
  • Customer Relationship Management (CRM)
  • Performance Management
  • Workforce Management
  • Marketing
  • Business Planning
  • Financial Management

Timeline

Manger

Beyond Juicery And Eatery
12.2023 - Current

Manger

Tropical Smoothie Cafe
06.2020 - 12.2023

Cosmetology License -

Elevate Salon Institute

High School Diploma -

Richmond High School
Grace O’Neal