Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Grace Ostermiller

Hammond,LA

Summary

Energetic and reliable professional with high attention to detail and strong command of food preparation safety and knowledge of food allergies and sensitivities. Expertly serves guests through high-volume rushes and caters to guest needs. Frequently commended for making guest connections while maintaining fast service.

Overview

2
2
years of professional experience

Work History

Front of House Staff Member

Chick-fil-A
Gonzales, LA
09.2023 - 08.2024
  • Handled cash register transactions for both dine-in and take-out orders.
  • Explained the menu items and offered suggestions tailored to the guest's preferences.
  • Assisted with food preparation tasks, such as preparing drinks and desserts.
  • Performed opening and closing duties as assigned by management staff.
  • Maintained cleanliness of the dining area and work area, ensuring all surfaces were wiped down regularly.
  • Monitored dining room activity to ensure all guests had a positive experience.
  • Exemplified exceptional customer service skills by prioritizing creating positive guest experiences with a warm and personable approach.

Babysitting & Homeschooling

Raske Family, Kurtz Family, Malik Family, etc.
Geismar, LA
06.2022 - Current
  • Cared for families with four or more children (ranging in age from 3 months to 12 years) for up to 12 hours per day.
  • Taught age-appropriate concepts in math, science, reading, spelling, language, art, and religion to children ranging from 2 to 6 years old.
  • Prepared breakfast, lunch, snacks, and dinner whilst keeping children safe and entertained.
  • Promoted positive relationships within the family through effective conflict resolution
  • Ensured the physical and emotional well-being of children while maintaining a clean environment.

Education

High School Diploma -

Dutchtown High School
Geismar, LA
05-2024

Some College (No Degree) - Communication Sciences and Disorders

Southeastern Louisiana University
Hammond, LA

Skills

  • Guest relations
  • Team collaboration
  • POS systems
  • Menu knowledge
  • Conflict mediation
  • Food allergy awareness
  • Speedy and efficient
  • Friendly and outgoing

References

References available upon request.

Timeline

Front of House Staff Member

Chick-fil-A
09.2023 - 08.2024

Babysitting & Homeschooling

Raske Family, Kurtz Family, Malik Family, etc.
06.2022 - Current

High School Diploma -

Dutchtown High School

Some College (No Degree) - Communication Sciences and Disorders

Southeastern Louisiana University

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Grace Ostermiller