Grace Patton
Madisonville,TN
Summary
Experienced professional with a solid background in food service. Offers an excellent track record of tackling various tasks to support the people around me. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.
Overview
2
2
years of professional experience
Work History
Server
Tellico Village Yacht Club
Loudon, TN
03.2024 - Current
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Checked food before serving it to customers.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Upheld high standards of sanitation in accordance with health department regulations.
Tanning Consultant
The Bronzing Beauty
Athens, TN
04.2023 - 09.2023
- Greeted customers and provided information about tanning services.
- Explained the benefits of using different types of tanning beds and lotions.
- Provided recommendations to customers on appropriate tanning levels for their skin type.
- Educated customers on proper use of equipment and safety procedures for tanning beds.
- Maintained a clean and sanitary environment in the salon at all times.
- Kept detailed records of customer visits, purchases, and payments received.
- Responded quickly to emails or phone inquiries regarding product availability or pricing information.
- Followed up with customers after each visit to ensure satisfaction with services rendered.
- Cleaned and sanitized tanning beds and rooms.
- Opened and closed salon, hung up promotional signs and scheduled equipment maintenance.
- Used cash registers to handle cash and credit card transactions, money and receipts.
Host
Aubrey's Restaurant
Lenoir City, TN
12.2022 - 06.2023
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Served as point-of-contact for resolving guest complaints or special requests.
- Provided excellent customer service by anticipating customer needs.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
- Answered telephone to provide dining information and take reservations.
Education
Some College (No Degree) - Dental Hygiene
Tennessee Wesleyan University
Athens, TNSkills
- Guest Engagement
- Team member support
- Price memorization
- Point of Sale (POS) system operations
- Food safety practices
- Sales Techniques
- Phone reception
- Sunless tanning knowledge
- Cleaning & sanitation
- Client Relationship Building
Timeline
Server
Tellico Village Yacht Club
03.2024 - Current
Tanning Consultant
The Bronzing Beauty
04.2023 - 09.2023
Host
Aubrey's Restaurant
12.2022 - 06.2023
Some College (No Degree) - Dental Hygiene
Tennessee Wesleyan University
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