Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Phelps

Jordan

Summary

Dynamic aquatics professional with extensive experience at Skaneateles Community Center, excelling in program development and staff leadership. Proven ability in facility operations and scheduling coordination, ensuring safety and guest satisfaction. Certified Lifeguard Instructor skilled in training teams and implementing safety protocols, fostering a culture of excellence in aquatic environments.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Interim Aquatics Director

Skaneateles Community Center
08.2024 - Current
  • Supervised aquatic staff and administered performance evaluations to communicate expectations .
  • Collaborated with cross-functional staff to enrich aquatic programs by coordinating schedule with general program operations.
  • Conducted in-service training, meetings and conferences to share ideas and plan aquatic programs.
  • Implemented and maintained safety standards and deployed first aid, CPR and other emergency management services.
  • Provide leadership, direction and oversight of staff and special program activities.

Head Lifeguard

Jordan Veterens Memorial Pool
06.2018 - Current
  • Monitored assigned areas for unsafe activity and took corrective actions.
  • Performed pool tests, recorded results and adjusted chemical levels to reach appropriate measurements.
  • Trained and managed team of lifeguards on pool safety and risk management protocols.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.

Lead Lifeguard

Rudy A. Ciccotti Family Recreation Center
10.2022 - 05.2024


  • Detailed safety rules and procedures regarding activities to customers and guests.
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Cooperated fully with manager to identify areas of concern and ascertain reliable methods for remediation.
  • Provided customer service and responded to inquiries and complaints for optimal guest satisfaction.

Education

Bachelor of Arts - Political Science

SUNY University At Albany
Albany, NY
05-2024

Skills

  • Class planning
  • Staff training
  • Facility operations
  • Equipment management
  • Scheduling coordination
  • Guest relations

Certification

  • Certified Lifeguard, American Red Cross - 2017-Current
  • Certified Lifeguard Instructor, American Red Cross - 2025-Current

Timeline

Interim Aquatics Director

Skaneateles Community Center
08.2024 - Current

Lead Lifeguard

Rudy A. Ciccotti Family Recreation Center
10.2022 - 05.2024

Head Lifeguard

Jordan Veterens Memorial Pool
06.2018 - Current

Bachelor of Arts - Political Science

SUNY University At Albany

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