Promoted a welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
Maintained and operated espresso machines, commercial coffee brewers, coffee pots, and other equipment.
Set up, hosted, and broke down variety of events.
Opening Barista
Freshies Cafe
08.2023 - 11.2023
Prepared specialty espresso, tea, and smoothie drinks to high-quality standard.
Responsible for opening store, including baking off and preparing pastries in a commercial kitchen.
Operated POS system, online ordering system, and drive- through in an extremely fast-paced environment.
Barista & Retail Services
Washington Perk & Provisions
06.2021 - 06.2023
Controlled line and crowd with quick, efficient service.
Stocked and organized grocery retail and inventory.
Responsible for closing the store, training employees, handling customer complaints, and managing difficult guests (ex. shoplifting/intoxication/loitering).
"Croo" Member
AMC Echo Lake Camp
06.2022 - 08.2022
Fostered a sense of camp community for 90 weekly integrated guests while promoting AMC values of conservation and responsible recreation.
Assisted in the preparation and serving of three meals daily and maintained camp facilities (docks, bathrooms, trails, tents).
Housekeeping and Laundry Attendant
Backpackers Hawaii
08.2021 - 03.2022
Improved guest satisfaction by maintaining a clean and organized environment in guest rooms and common areas for three properties.
Assisted in the training of new staff members, sharing best practices for efficient housekeeping procedures.
Created a warm and welcoming energy for hostel guests.