Teraneka Major
Charleston,SC
Summary
Results-driven professional in the beauty industry with strong customer service skills. Proven track record in administrative support and team leadership. Committed to enhancing client satisfaction and operational efficiency in salon and spa environments.
Overview
11
11
years of professional experience
3
3
Certifications
Work History
Front Office Manager
Tides of Folly Beach
James Island, SC
03.2024 - 04.2025
- Managed daily front office operations, including guest greetings and handling phone calls and emails.
- Performed administrative tasks, including filing paperwork and updating databases as necessary.
- Provided leadership to ensure Front Office team members delivered exceptional customer service.
Leasing Administrator
Maymont Homes
Charleston, South Carolina
01.2023 - 04.2024
- Facilitated property tours for prospective tenants and scheduled showings efficiently.
- Processed rental applications and conducted thorough background checks.
- Supported move-in and move-out procedures to ensure seamless transitions.
Guest Service Agent
American Airlines
Charleston , SC
11.2021 - 01.2023
- Facilitated seamless travel by coordinating baggage handling and tracking procedures.
- Resolved customer inquiries efficiently, enhancing overall service quality.
- Assisted passengers with check-in and boarding processes to ensure smooth operations.
- Maintained up-to-date knowledge of flight schedules and gate changes for accurate information delivery.
- Trained new staff on customer service protocols to uphold service standards.
- Ensured safety regulation compliance during all passenger interactions to promote secure environments.
Salon Assistant
Infinity Hair Studios
Charleston , SC
05.2014 - 11.2021
- Facilitated preparation of tools and products for client services alongside stylists.
- Supported inventory management through restocking supplies and monitoring stock levels.
- Contributed to hair washing, drying, and styling under stylist supervision.
Education
Cosmetology License - Cosmetology
Kenneth Shuler School of Cosmetology
Goose Creek, SC06-2026
High School Diploma -
West Ashley High
West Ashley05-1999
Some College (No Degree) - Human Resources Management
Trident Technical College
Charleston, South Carolina, SCSkills
- Customer service
- Business program expertise
- Time management
- Team collaboration
- Conflict resolution
- Appointment scheduling
- Administrative support
- Training and coaching
- Oral and writing communication
References
References available upon request.
Certification
Prosper U Fast Track Business Certificate
Timeline
Front Office Manager
Tides of Folly Beach
03.2024 - 04.2025
Leasing Administrator
Maymont Homes
01.2023 - 04.2024
Guest Service Agent
American Airlines
11.2021 - 01.2023
Salon Assistant
Infinity Hair Studios
05.2014 - 11.2021
Cosmetology License - Cosmetology
Kenneth Shuler School of Cosmetology
High School Diploma -
West Ashley High
Some College (No Degree) - Human Resources Management
Trident Technical College