Grace Reed
Joliet ,IL
Summary
Dynamic and organized professional with proven expertise in client relations and front desk operations at Orange Theory. Skilled in managing high-pressure situations while maintaining exceptional telephone etiquette and communication. Recognized for enhancing visitor experiences and creating a welcoming environment for all clients.
Overview
2
2
years of professional experience
Work History
Receptionist
Orange Theory
Frankfort, IL
04.2025 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
Restaurant Hostess
Texas Roadhouse
Tinley Park, IL
10.2023 - 04.2025
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
High School Diploma -
Victor J Andrew High School
Tinley Park, IL05.2025
Skills
- Organization skills
- Time management
- Telephone skills
- Customer/Client relations
- Verbal and written communication
- Greeting and seating clients
- Typing speed
- Office equipment operations
- Front desk operations
- Phone etiquette
Timeline
Receptionist
Orange Theory
04.2025 - Current
Restaurant Hostess
Texas Roadhouse
10.2023 - 04.2025
High School Diploma -
Victor J Andrew High School