Summary
Overview
Work History
Education
Skills
Timeline
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Grace Reed

Summary

I am a dedicated and reliable cashier with over 3 years of experience in customer service. Skilled in operating point-of-sale (POS) systems with accuracy and efficiency, processing cash, credit, and mobile payments, and balancing registers at the end of shifts. Recognized for delivering exceptional customer service by addressing inquiries, resolving issues promptly, and creating a positive experience for every customer. I am highly organized and detail-oriented, with a proactive approach to keeping counters clean, stocked, and things running smoothly. Consistently punctual and dependable, with a strong work ethic and the ability to remain calm and focused during busy periods. Demonstrated ability to work collaboratively in team settings while also excelling independently with minimal supervision. I am also a fast learner with a positive attitude and a commitment to upholding company values and standards. Eager to contribute to a dynamic team and support overall store success through excellent customer interactions, merchandising support, and dependable performance.

Overview

4
4
years of professional experience

Work History

Cashier

Firewater Bbq
05.2023 - 06.2025
  • Processed customer transactions accurately and efficiently in a busy retail environment.
  • Followed safety guidelines while operating equipment and maintaining a secure environment.
  • Engaged in ongoing training to learn store policies, procedures, and product knowledge effectively.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card, or automatic debit.
  • Maintained cleanliness and organization of the checkout area to enhance customer experience.
  • Collaborated with team members to ensure smooth store operations during peak hours.
  • Performed other duties as assigned by management.
  • Worked closely with front-end staff to assist customers.

Cashier

Sonny Acres Farm
09.2022 - 10.2022
  • Accepted cash and credit card payments, issued receipts, and provided change.
  • Operated cash register or POS system to receive payment by cash, check, and credit card.
  • Performed other duties as assigned by management.
  • Maintained the cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
  • Answered customer questions and provided information.
  • Learned the roles of other departments to provide coverage and keep the store operational.

Cashier

Funway Ultimate Entertainment Center
08.2021 - 01.2022
  • Processed credit card, cash, and check payments, ensuring all transactions were accurate.
  • Resolved customer complaints professionally in accordance with company policy.
  • Built and maintained productive relationships with employees.
  • Answered customers' questions and provided information on store procedures or policies.
  • Boosted customer satisfaction levels by going the extra mile to personalize service for each customer.
  • Adhered to social distancing protocols and wore a mask or face shield.

Education

Saint Charles East High School
St Charles Il
05-2023

Skills

  • Cash register operation
  • Transaction processing
  • Customer service
  • Point of sale systems
  • Payment processing
  • Safety compliance

Timeline

Cashier

Firewater Bbq
05.2023 - 06.2025

Cashier

Sonny Acres Farm
09.2022 - 10.2022

Cashier

Funway Ultimate Entertainment Center
08.2021 - 01.2022

Saint Charles East High School
Grace Reed