Grace Reed
Grayling
Summary
Exceptional Front Counter Crew Member at Arby's Restaurant, recognized for delivering exceptional customer service and efficiently handling complaints. Demonstrated a strong work ethic and maintained a pristine environment, contributing to a welcoming atmosphere. Skilled in point-of-sale operations and helping invite new team members, fostering a culture of cleanliness and empathy.
Additionally, babysat for numerous families. Adapted strong skills of safety awareness, responsibility, and time management.
Overview
1
1
year of professional experience
Work History
Front Counter Crew Member
Arby's Restaurant
Grayling, MI
10.2025 - Current
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Operated point-of-sale system efficiently to process customer transactions accurately.
- Maintained cleanliness and organization of front counter area and lobby to ensure a welcoming environment.
- Assisted in training new team members on operational procedures and customer service standards.
- Created a welcoming and friendly atmosphere for customers.
Babysitter
Emily Otto
Grayling, MI
05.2025 - 01.2026
Babysat two young children, ages two and six. Wednesday-Saturday, 4pm-1am. I completed daily procedures such as putting the kids to sleep, preparing for sleep, making dinner, changing diapers, bathing, etc.
Education
High School Diploma -
Michigan Great Lakes Virtual Academy
Manistee, MISkills
- Cleanliness and hygiene
- Complaint handling
- Efficient work ethic
- Patience and empathy
- Exceptional customer service
- Reliable employee
- Great time management
- Strong communication
- Patience and leadership
Timeline
Front Counter Crew Member
Arby's Restaurant
10.2025 - Current
Babysitter
Emily Otto
05.2025 - 01.2026
High School Diploma -
Michigan Great Lakes Virtual Academy