Grace Rhoten
Glendale,AZ
Summary
Personable and articulate with natural ability to engage and motivate others. Possesses deep understanding of adult learning principles and excels in developing and delivering impactful training programs. Committed to fostering culture of continuous improvement and achieving measurable results.
Overview
3
3
years of professional experience
Work History
Corporate Trainer
Rad Marketing Agency
Phoenix, AZ
08.2025 - Current
- Developed and delivered training programs to enhance employee skills and knowledge.
- Collaborated with leadership to identify training needs and create tailored learning solutions.
- Facilitated workshops using engaging techniques to improve participant retention and application of concepts.
- Evaluated training effectiveness through feedback surveys and performance assessments, making adjustments as necessary.
Hostess/Server
The Crooked Pint Ale House
Glendale, AZ
04.2024 - 08.2025
- Provide excellent customer service in a fast-paced restaurant environment, ensuring guests were greeted promptly and seated efficiently. Manage reservations, coordinate table assignments, and maintain a welcoming atmosphere. As a server, I deliver accurate and timely food and beverage orders, demonstrate in-depth menu knowledge, and resolve customer concerns with professionalism, contributing to a positive dining experience and repeat business.
Retail Sales Associate
Bath and Body Works
Peoria, AZ
01.2024 - 01.2024
- Provided outstanding customer service in a fast-paced retail environment by greeting customers, answering product inquiries, and assisting with purchases. Maintained a clean, organized sales floor and ensured merchandise was well-stocked and properly displayed. Demonstrated strong product knowledge to recommend items and support sales goals, while handling transactions accurately and efficiently.
- Seasonal Contract
Fast Food – Team Member
Culver’s
Peoria, AZ
01.2023 - 01.2024
- Delivered fast, friendly service in a fast-food environment by taking accurate orders, preparing food efficiently, and ensuring quality standards were met. Maintained a clean and organized workspace, followed health and safety guidelines, and worked collaboratively with team members to meet peak-hour demands. Handled customer inquiries and concerns with professionalism, contributing to a positive and consistent guest experience.
Education
High School Diploma -
Peoria High School
General Studies
Phoenix College
Skills
- Communication
- Organization
- Leadership
- Creativity
- Team development strategies
- Employee interviewing
- Resource coordination
- Focus group coordination
- Professionalism
- Data organization
- Sales training
- Career development
Timeline
Corporate Trainer
Rad Marketing Agency
08.2025 - Current
Hostess/Server
The Crooked Pint Ale House
04.2024 - 08.2025
Retail Sales Associate
Bath and Body Works
01.2024 - 01.2024
Fast Food – Team Member
Culver’s
01.2023 - 01.2024
General Studies
Phoenix College
High School Diploma -
Peoria High School