Grace Roper
Magnolia,TX
Summary
Driven leader with strong problem-solving and customer service skills. Dedicated to learning and looking to expand learning environment by transferring to a top school.
Overview
6
6
years of professional experience
Work History
Front of House Manager
Heirloom Cafe & Market
06.2022 - Current
- Enhanced customer satisfaction by implementing effective front of house management strategies.
- Streamlined operations for improved efficiency and cost savings by overseeing staff scheduling, inventory, and ordering processes.
- Boosted team morale through regular performance feedback sessions and recognition of exceptional work.
- Developed strong relationships with guests, addressing complaints promptly and ensuring a positive dining experience.
Fountain Operator
Sonics Drive In
01.2022 - 05.2022
- Enhanced customer satisfaction by efficiently preparing and serving beverages and food items.
- Maintained a clean and organized workspace, ensuring a pleasant environment for patrons.
- Operated cash register accurately, contributing to a seamless transaction process for customers.
- Collaborated with team members to deliver exceptional service during high-traffic periods.
Catering Assistant
Picnic On The Green
01.2018 - 12.2021
- Enhanced customer satisfaction by providing exceptional catering services at various events.
- Assisted in the preparation and presentation of food, ensuring high-quality standards were maintained.
- Collaborated with team members to execute seamless catering events for clients.
- Supported efficient kitchen operations by maintaining a clean and organized workspace.
Education
Bachelor of Science - Computer Science
University of Houston
Houston, TX05.2026
Associate of Arts - Early College High School
Tomball Star Academy / Lonestar College
Tomball, TX05.2022
Skills
- Training and coaching
- POS system operations
- Creativity
- Problem Solving
- Computer Skills
- Interpersonal Relations
Additional Information
SAT Score : 1410
ACT Score : 31 Composite?
Timeline
Front of House Manager
Heirloom Cafe & Market
06.2022 - Current
Fountain Operator
Sonics Drive In
01.2022 - 05.2022
Catering Assistant
Picnic On The Green
01.2018 - 12.2021
Bachelor of Science - Computer Science
University of Houston
Associate of Arts - Early College High School
Tomball Star Academy / Lonestar College
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