Grace Rowan
Lake Grove,NY
Summary
Hardworking and focused on completing tasks quickly and correctly. Reliable team member accustomed to taking on challenging tasks, and dedicated to patient success and happiness.
Overview
8
8
years of professional experience
Work History
Insurance Sales Representative
AMAC
Bohemia, NY
08.2021 - 08.2025
- Prospected leads for other insurance agents
- Identified customers' needs and suggested targeted products to meet requirements.
- Entered data by inputting alphabetic and numeric information using established procedures.
- Provided consistent, reliable information to customers and team members.
- Typed information and data provided by customers, verifying data integrity and completeness for recordkeeping accuracy.
Front Desk Receptionist
Zwanger Pesiri Radiology
East Setauket, NY
12.2019 - 08.2021
- Welcomed clients and visitors and directed to appropriate departments.
- Scheduled appointments
- Relayed messages promptly to proper parties.
- Maintained and replenished petty cash and checks.
- Greeted customers and answered questions, gave directions, and addressed complaints.
- Reviewed and updated information in company computer system.
- Answered heavy volume phone calls and handled high traffic lobby area.
- Greeted every visitor with friendly smile and immediate offer of knowledgeable assistance.
Direct Support Professional
Maryhaven Center Of Hope
Lake Grove, NY
05.2018 - 12.2018
- Delivered personal care and support aligned with individual support plans.
- Supported level of care to enhance patient health, safety, dignity, and contentment.
- Monitored and assisted with daily living activities, bathing, grooming, and room care.
- Transported individuals in personal or company vehicle for community outings or scheduled appointments.
- Provided sensory and social stimulation to program individuals under direction of recreational therapists.
- Assisted clients with bathing and dressing to promote good personal hygiene.
Housekeeper
Bristal
Lake Grove, NY
09.2017 - 05.2018
- Sanitized bathrooms and common areas by scrubbing, mopping, vacuuming, and wiping surfaces.
- Performed special and routine cleaning and maintenance.
- Maintained health standards by consistently cleaning high-traffic areas such as corridors, restrooms and elevators.
- Kept spaces clean and orderly with frequent light attention to dusting, removing trash and tidying pillows and bedding.
- Handled upkeep jobs such as turning the mattresses and arranging furniture for residents.
- Carried linens, towels, personal care items, and cleaning supplies using wheeled carts.
Education
High School Diploma -
Centereach Highschool
Centereach, NYSkills
- Medical terminology
- HIPAA compliance
- Patient reception management
- Client transportation
- Daily living support
- Safety monitoring
- Compassionate caregiving
Timeline
Insurance Sales Representative
AMAC
08.2021 - 08.2025
Front Desk Receptionist
Zwanger Pesiri Radiology
12.2019 - 08.2021
Direct Support Professional
Maryhaven Center Of Hope
05.2018 - 12.2018
Housekeeper
Bristal
09.2017 - 05.2018
High School Diploma -
Centereach Highschool