Grace Scott

I respond to inquiries made through the Information and Resources Line and Info email address and provide one-on-one support as needed. I assist the public with connecting with resources through NAMI NH and also provide contact information for local community and national resources.

Volunteer for a variety of NAMI programs:

• Concord Support Group Facilitator
• Awards Committee
• NAMI NH Website review
• Life Interrupted Speaker

Coordinated Crisis Intervention Team scenario training for first responders and corrections employees utilizing volunteers with lived experience. Managed communication with volunteers regarding specific roles and scheduling.

• Educational decision-making for assigned children in foster care. Requested and reviewed assessments.
• Attended team meetings. Advised each child's team regarding educational placement. Signed off on placements.

• Care Coordinator for Recovery, Education and Access to Community Health (REACH), an Integrated Care Management program of Blue Cross/Blue Shield and Beacon Health Options.
• Individualized care management to both children and adults who benefit from assistance managing behavioral health or substance use conditions.
• Connection to community resources.
• Maintenance of timely, accurate documentation.

• Supported and guided caregivers of youth with behavioral health needs as they went through the Wraparound process. Catchment area included: Jamaica Plain, Hyde Park, Dorchester, Mattapan, Roxbury, and West Roxbury.
• Support for families with understanding the Wraparound process.
• Development of Individualized Action Plans based on families' identified needs and goals.
• Coaching, modeling and guiding to assist parents with developing their ability to manage the needs of their families.
• Collaboration with team members.
• Careful, detailed documentation, as required by CBHI (Child Behavioral Health Initiative).
• New staff training.

• Supported caregivers of youth with behavioral health needs while they went through the Wraparound process. Catchment area: Metrowest.

• Business analysis and bookkeeping functions for the wholesale division including customer account management.