GRACE SCRIMA
Tampa
Summary
Developed strong customer service skills and keen understanding of client needs in high-paced, customer-focused environment. Utilized sales techniques and product knowledge to achieve client satisfaction and loyalty. Seeking to transition into new field where these transferable skills can make significant impact.
Overview
2
2
years of professional experience
Work History
Tanning Consultant
Sun Tan City
05.2025 - Current
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Resolved any customer complaints or issues professionally, ensuring a positive outcome for both the client and the salon.
- Educated clients on health and safety of tanning facilities and procedures.
- Handled opening and closing responsibilities individually and cooperatively with other coworkers
- Informed and demonstrated how to use tanning equipment to new clients.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
SALES REPRESENTATIVE & MANAGER
Vector Marketing
05.2024 - 04.2025
- Conduct interviews, enhancing team quality and performance.
- Deliver in-home product demonstrations, boosting sales.
- Execute cold calls, expanding client base and market reach.
- Manage PDI calls, improving customer satisfaction and retention.
EXPO/FOOD RUNNER
Silver Spring Country Club
03.2024 - 08.2024
- Ensure accurate, timely food delivery, enhancing guest satisfaction
- Verify order accuracy, preventing service errors
- Efficiently set up buffets, optimizing event flow
- Support banquet operations, contributing to seamless events
WAITRESS/HOSTESS
Grub
05.2023 - 08.2023
- Answered phone calls
- Streamlined order processing, enhancing efficiency and ensuring timely service during peak hours.
- Coordinated with kitchen staff to ensure accurate order fulfillment, improving customer satisfaction and reducing complaints.
- Fostered a welcoming atmosphere for guests by providing attentive service, contributing to repeat business.
Education
BACHELOR'S DEGREE IN ALLIED HEALTH WITH MEDICAL SCIENCE - CONCENTRATION
The University of Tampa
Tampa, FL08.2025
NURSING - undefined
Sacred Heart University
Fairfield, CT05.2024
Skills
- Appointment scheduling
- Data entry
- Customer engagement
- Business opening and closing procedures
- Product knowledge
- Problem-solving
INTERNSHIPS
- INTERN
- ElderCare Homecare
- Shadowed visits to our patients who chose to implement our aids into the care plan of their family/relative
- Phoned aids to update their annual paperwork
- Participated in daily Slack conversations, updating co-workers on current cases
Timeline
Tanning Consultant
Sun Tan City
05.2025 - Current
SALES REPRESENTATIVE & MANAGER
Vector Marketing
05.2024 - 04.2025
EXPO/FOOD RUNNER
Silver Spring Country Club
03.2024 - 08.2024
WAITRESS/HOSTESS
Grub
05.2023 - 08.2023
NURSING - undefined
Sacred Heart University
BACHELOR'S DEGREE IN ALLIED HEALTH WITH MEDICAL SCIENCE - CONCENTRATION
The University of Tampa
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