Leilah Tozier
Topsfield,MA
Summary
I am an enthusiastic and dedicated individual eager to contribute my skills as a Busser, Ice Cream Scooper + Cashier, and Tanning Consultant. With a passion for providing exceptional customer service and being very detail-oriented, I am excited to join your team and create memorable experiences for every guest. My positive attitude and strong work ethic will ensure that I thrive in a fast-paced environment, making me a valuable asset to your establishment.
Overview
2
2
years of professional experience
Work History
Tanning Consultant
Sun Factory Tanning Salon
Peabody, MA
08.2025 - Current
- Educated clients on tanning services and products to enhance customer satisfaction.
- Assisted in maintaining cleanliness and organization of tanning equipment and salon areas.
- Provided support during peak hours, ensuring efficient service delivery to clients.
- Recommended appropriate tanning options based on individual skin types and preferences.
Ice Cream Scooper + Cashier
Putnam Pantry
Danvers, MA
07.2024 - 10.2024
- Prepared and served ice cream products to customers, ensuring quality and consistency.
- Maintained cleanliness of serving area, adhering to food safety standards.
- Assisted customers with product selection, enhancing their experience through knowledge of flavors.
- Operated point-of-sale system for transactions, handling cash and credit payments efficiently.
- Collaborated with team members to manage peak service times effectively.
- Supported inventory management by restocking supplies as needed throughout shifts.
- Engaged in training sessions to improve product knowledge and customer service skills.
Busser
Village Pancake House
Rowley, MA
04.2023 - 11.2023
- Assisted servers by promptly clearing tables and resetting for new customers.
- Cleaned and sanitized dining areas to ensure a welcoming environment for guests.
- Supported kitchen staff by restocking supplies and maintaining organized workspaces.
- Communicated effectively with team members to address customer needs efficiently.
- Adapted quickly to high-paced environments while managing multiple tasks simultaneously.
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
High School -
Masconomet Regional High School
Boxford, MA01.2025
Business Management
Endicott College
Beverly MA05-2029
Skills
- Appointment scheduling
- Customer service
- Appointment coordination
- Business opening and closing procedures
- Sales
- Teamwork
- Flexibility
- Attention to detail
- Cleanliness & Organization
- Time Management
Timeline
Tanning Consultant
Sun Factory Tanning Salon
08.2025 - Current
Ice Cream Scooper + Cashier
Putnam Pantry
07.2024 - 10.2024
Busser
Village Pancake House
04.2023 - 11.2023
High School -
Masconomet Regional High School
Business Management
Endicott College