Summary
Overview
Work History
Education
Skills
Timeline
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Grace Shadburne

Lexington,KY

Summary

Motivated and adaptable professional with a foundation in patient care, sales, and high-level hospitality. Experienced in supporting clinical workflows and delivering hands-on patient care in a fast-paced primary care environment. Proven ability to engage clients, promote premium experiences and memberships, and lead teams in dynamic settings. Recognized for strong interpersonal skills, attention to detail, and a commitment to delivering excellent service and support across healthcare and customer-facing roles.

Overview

3
3
years of professional experience

Work History

Hospitality Lead

LIV Golf
08.2023 - Current
  • Managed VIP hospitality operations at national tournaments, including guest check-in, ticket fulfillment, suite setup, and on-site support.
  • Sold upgraded VIP experience packages to guests and handled in-event ticketing inquiries to enhance revenue and guest satisfaction.
  • Led a team of 10 staff and volunteers to ensure smooth, high-quality service throughout tournament weekends.

Medical Assistant

Baptist Health Medical Group
07.2023 - 12.2024
  • Provided patient care in a primary care setting for patients aged 2 and up.
  • Documented medical histories, symptoms, medications, and immunization records; collected vital signs.
  • Assisted with diagnostic tests (e.g., EKGs, cognitive assessments), lab specimen collection, and basic in-office lab work.
  • Administered medications and vaccines; performed nasal/throat swabs and minor procedures such as ear irrigations.
  • Managed prescription refills, referrals, patient communications, and collaborated with providers to ensure high-quality, coordinated care.

Sales Associate

Orangetheory Fitness
12.2022 - 06.2023
  • Welcomed clients, facilitated class check-ins, and conducted studio tours to promote membership enrollment.
  • Sold memberships and assisted clients with scheduling and account management
  • Educated new members on the science behind Orangetheory’s heart rate-based training and demonstrated proper use of fitness equipment and wearable monitors.

Community Volunteer

Natalie's Sisters
08.2022 - 12.2022
  • Contributed over 100 hours supporting women affected by sexual exploitation through meal service, resource coordination, and community outreach.
  • Developed weekly meal plans, coordinated food and resource distribution, and provided essential items such as hygiene supplies and clothing.
  • Assisted in connecting women to sober living facilities, medical care, housing, and employment opportunities.

Education

Bachelor of Science - Kinesiology

University of Kentucky
Lexington, KY
05-2023

Skills

    Medical & Clinical Knowledge

    Patient Education

    Sales & Client Engagement

Timeline

Hospitality Lead

LIV Golf
08.2023 - Current

Medical Assistant

Baptist Health Medical Group
07.2023 - 12.2024

Sales Associate

Orangetheory Fitness
12.2022 - 06.2023

Community Volunteer

Natalie's Sisters
08.2022 - 12.2022

Bachelor of Science - Kinesiology

University of Kentucky

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Grace Shadburne