Summary
Overview
Work History
Education
Skills
Timeline
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Katie Gonzales

Rosharon,TX

Summary

Dedicated and compassionate foster parent with over 5 years of experience providing nurturing and supportive care to children , including those with autism. Skilled in developing individualized care plans, advocating for special needs, and creating structured, therapeutic environments that foster growth and development. Proficient in collaborating with healthcare professionals, educators, and social workers to ensure comprehensive support for each child's unique needs. Committed to promoting positive behaviors, enhancing communication skills, and facilitating social integration through patience, understanding, and consistent care.

Overview

10
10
years of professional experience

Work History

Hospitality Lead

P.F. Chang's Bistro
07.2019 - Current
  • Supervises, trains and mentors a team of 25+ staff members in restaurant operations, customer service and hospitality protocol.
  • Certified trainer and server with 12+ years of experience in the hospitality industry.
  • Assists in the development of team members and helping them achieve their goals in the hospitality industry.
  • Proven ability to lead a team in a fast-paced environment and maintain a positive attitude
  • Ensure compliance with all local and state health and safety regulations
  • Keep staff motivated with positive team building activities and meetings

Therapeutic Foster Parent

Arrow Child & Family Ministries
06.2020 - 01.2024
  • Provided emotional support to children during difficult times, offering a compassionate ear and guidance when needed.
  • Provided consistent structure and routine, enabling children to feel secure and develop healthy habits.
  • Maintained detailed documentation of each child''s progress, ensuring accurate records for future reference and treatment planning.
  • Served as an advocate for the children in my care during court proceedings, ensuring their voices were heard throughout the legal process.
  • Collaborated with treatment teams to develop and implement individualized care plans for each child.
  • Promoted positive behaviors through reinforcement strategies, contributing to the overall well-being of children in my care.
  • Managed challenging behavior through crisis intervention techniques while maintaining a calm demeanor under pressure situations.

Correctional Officer

TDCJ
02.2014 - 07.2019
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Contributed to a positive work culture among colleagues by utilizing effective communication skills both verbally and in writing.

Education

Associate of Applied Science - Medical Laboratory Technology

San Jacinto College District
Pasadena, TX
06.2021

Skills

  • Critical Thinking
  • Crisis Management
  • Attention to Detail
  • Multitasking
  • Organizational Skills
  • Adaptability
  • Autism Spectrum Disorder Knowledge
  • Rapport Building
  • Clinical Documentation

Timeline

Therapeutic Foster Parent

Arrow Child & Family Ministries
06.2020 - 01.2024

Hospitality Lead

P.F. Chang's Bistro
07.2019 - Current

Correctional Officer

TDCJ
02.2014 - 07.2019

Associate of Applied Science - Medical Laboratory Technology

San Jacinto College District

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