Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Grace St Clair

Pleasant Gap,PA

Summary

30+ years customer service experience

Overview

22
22
years of professional experience

Work History

Store Specialist

Ocean State Job Lot
01.2025 - Current
  • Assisted customers with product inquiries and selections to enhance shopping experience.
  • Organized merchandise displays to maximize visibility and accessibility of products.
  • Operated point-of-sale systems efficiently, ensuring accurate transaction processing.
  • Maintained inventory levels through regular stock checks and replenishment efforts.

Lead Sales Key Holder

Dollar General
09.2024 - 01.2025
  • Managed daily store operations, ensuring compliance with company policies and procedures.
  • Trained new employees on store protocols and customer engagement techniques.
  • Maintained inventory accuracy through regular stock checks and replenishment processes.
  • Processed cash register transactions efficiently, minimizing errors during checkout.
  • Implemented visual merchandising standards to enhance product presentation and maximize sales.
  • Handled escalated customer issues professionally, resolving problems quickly while maintaining high levels of customer satisfaction.
  • Managed store personnel by delegating tasks and supervising daily operations.

Salesperson

Sheetz
07.2003 - 07.2024
  • Delivered exceptional customer service, ensuring positive shopping experiences and repeat business.
  • Maintained inventory accuracy through meticulous stock management and regular audits.
  • Assisted in training new staff on operational procedures and customer engagement techniques.
  • Executed cash handling processes accurately, ensuring balanced registers at the end of shifts.
  • Collaborated with team members to streamline workflows, improving overall store efficiency.
  • Addressed customer concerns promptly, fostering a welcoming environment and increasing satisfaction levels.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.

Education

Associate of Science - Electronic Engineering Technology

South Hills School of Business And Technology
State College, PA
06-2003

Skills

  • Workplace safety
  • Point of sale systems
  • Teamwork
  • Customer service
  • Friendly and outgoing

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Store Specialist

Ocean State Job Lot
01.2025 - Current

Lead Sales Key Holder

Dollar General
09.2024 - 01.2025

Salesperson

Sheetz
07.2003 - 07.2024

Associate of Science - Electronic Engineering Technology

South Hills School of Business And Technology
Grace St Clair