Jeremy Galloway
Carrollton,TX
Summary
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.. Dedicated to listening to customer needs and preferences Brings in-depth knowledge of customer service and retention.
Overview
2
2
years of professional experience
Work History
Store Specialist
Charter Spectrum
Irving, TX
05.2024 - Current
- Educated customers about product features, benefits, warranties.
- Managed stock levels by conducting regular cycle counts of merchandise.
- Greeted customers upon arrival at the store and provided them with assistance as needed.
- Operated cash register while maintaining accurate transaction records.
- Handled returns and exchanges of merchandise according to established policies.
- Performed opening and closing procedures for the store including counting money, turning off lights, locking doors.
Shift Leader
Schlotzsky's Deli
Dallas, TX
11.2022 - 05.2024
- Assisted in training new employees on shift operations.
- Inspected food preparation areas to ensure proper sanitation standards were met at all times.
- Adhered to all health code regulations while preparing food items for customers.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
- Managed inventory levels by monitoring stock levels, ordering supplies when necessary, and ensuring product quality was up to standard prior to use or sale.
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
Education
High School Diploma -
Newman Smith
Farmers Branch, TX05-2023
Skills
- Store maintenance
- Point of sale systems
- Performance Analysis
- Workplace Safety
- Money Handling
- Client Support
- Client Service
- Creative Problem-Solving
Accomplishments
- As shift Lead for Schlotzsky's Deli, my team and I were able to be one of the top three stores in Texas.
- While working for charter i was able to achieve one of the highest yield percentages on my team as a newcomer.
Goals
- I wish to further my career by utilizing the skills that i have acquired whilst also looking to learn and attain new skills.
- I am also looking for a company that I can grow and build a strong and long lasting foundation with.
Timeline
Store Specialist
Charter Spectrum
05.2024 - Current
Shift Leader
Schlotzsky's Deli
11.2022 - 05.2024
High School Diploma -
Newman Smith