Andrew Meredith
Cincinnati
Summary
Dynamic retail professional with extensive experience at Spectrum, excelling in customer service and inventory management. Proven ability to enhance shopping experiences and boost customer satisfaction through effective communication and problem-solving. Skilled in point-of-sale systems and fostering teamwork, driving operational efficiency and process improvements.
Overview
24
24
years of professional experience
Work History
Store Specialist
Spectrum
04.2024 - Current
- Managed inventory levels to ensure optimal stock availability and minimize discrepancies.
- Assisted customers with product selection, enhancing overall shopping experience and satisfaction.
- Executed daily merchandising strategies to maintain appealing store displays and promote sales initiatives.
- Trained new team members on operational procedures and customer service standards for seamless onboarding.
- Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
- Collaborated with management to identify areas for process improvement, increasing efficiency in store operations.
- Utilized point-of-sale systems to process transactions accurately and efficiently while maintaining cash handling protocols.
- Addressed customer inquiries and resolved issues promptly, fostering positive relationships and loyalty to the brand.
- Trained new employees on store policies and procedures, contributing to a cohesive work environment.
- Provided expert product knowledge to customers, guiding them towards informed purchasing decisions.
Sales Consultant
Fairfield Volkswagen
06.2023 - 04.2024
- Developed strong customer relationships through effective communication and product knowledge.
- Conducted vehicle demonstrations to showcase features and benefits, enhancing customer engagement.
- Collaborated with finance team to facilitate smooth transaction processes for customers.
- Utilized CRM software to track leads and manage sales pipeline effectively.
Retail Sales Associate
AT&T
07.2019 - 06.2023
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Operated point-of-sale systems efficiently, ensuring accurate transactions and customer satisfaction.
- Maintained organized merchandise displays to promote sales and improve store aesthetics.
- Collaborated with team members to achieve daily sales goals and improve service delivery.
Internet Sales Manager
Kerry Hyundai
06.2017 - 07.2019
- Developed and implemented online sales strategies to increase market reach and customer engagement.
- Analyzed sales data to identify trends, driving targeted marketing initiatives for improved conversion rates.
- Managed relationships with key online platforms to optimize product listings and enhance visibility.
- Trained and mentored sales team on best practices for e-commerce tools and customer service techniques.
Engineman 2nd Class
US Navy
07.2001 - 07.2015
- Operated and maintained various marine propulsion systems ensuring optimal performance and reliability.
- Conducted routine inspections and troubleshooting of engine components to prevent operational failures.
- Collaborated with team members to execute preventative maintenance schedules, enhancing equipment longevity.
- Trained junior enginemen on safety protocols and standard operating procedures, fostering a culture of safety awareness.
- Developed and implemented process improvements leading to enhanced efficiency in engine operations.
- Monitored fuel consumption and adjusted settings to optimize resource usage during missions.
- Coordinated emergency repair efforts, minimizing downtime and maintaining mission readiness under pressure.
- Maintained detailed records of maintenance activities and repairs for compliance with regulatory standards.
Education
MBA - Business Administration
Indiana Wesleyan University
Marion, INHigh School Diploma -
Newport Central Catholic
Newport, KY05.2001
Skills
- Workplace safety
- Store operations
- Store maintenance
- Merchandise display
- Point of sale systems
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Friendly and outgoing
- Time management
- Customer assistance
- Customer follow-up
Timeline
Store Specialist
Spectrum
04.2024 - Current
Sales Consultant
Fairfield Volkswagen
06.2023 - 04.2024
Retail Sales Associate
AT&T
07.2019 - 06.2023
Internet Sales Manager
Kerry Hyundai
06.2017 - 07.2019
Engineman 2nd Class
US Navy
07.2001 - 07.2015
MBA - Business Administration
Indiana Wesleyan University
High School Diploma -
Newport Central Catholic
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