Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Grace Thornton

Green Cove Springs

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

8
8
years of professional experience

Work History

Food and Beverage Server

Fleming Island Golf Club
Fleming Island
08.2021 - 05.2025
  • Provided exceptional customer service to enhance guest dining experiences.
  • Took orders accurately and communicated them to kitchen staff efficiently.
  • Maintained cleanliness and organization in dining and service areas.
  • Managed inventory levels of food and beverage supplies regularly.
  • Assisted in training new servers on menu items and service standards.
  • Processed payments quickly using point-of-sale systems for transactions.
  • Provided exceptional service to high volume of daily customers.
  • Followed proper sanitation standards when handling food and beverage items.
  • Completed opening and closing checklists to ensure smooth restaurant operations.
  • Assisted other servers as needed during peak periods or when short-staffed.
  • Handled customer complaints in a professional manner while maintaining composure under pressure.
  • Maintained a clean workstation throughout shift, including tables, chairs, floors, walls, refrigerators.

Aviation Ordnanceman

United States Navy, USN
Jacksonville
07.2017 - 06.2020
  • Managed ordnance inventory and storage for aircraft and naval operations.
  • Inspected, maintained, and repaired weapon systems and related equipment.
  • Conducted regular safety inspections of storage facilities and equipment.
  • Worked effectively with fellow team members in fast-paced, dangerous and intense environments.
  • Maintained detailed records of maintenance activities performed during shift.
  • Serviced bombs, missiles and rockets and launched test devices.

Education

High School Diploma -

Plainview High School
Ardmore, OK
05-2017

Associate of Science - Diagnostic Sonography

St Johns River State College
Middleburg, FL

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Conflict resolution
  • Sanitation practices
  • Employee training
  • Attention to detail
  • Communication skills
  • Personal hygiene
  • POS system operation
  • Calm demeanor
  • Team member support

Accomplishments

  • Currently enrolled and on track to receive a degree in Diagnostic Sonography.

Timeline

Food and Beverage Server

Fleming Island Golf Club
08.2021 - 05.2025

Aviation Ordnanceman

United States Navy, USN
07.2017 - 06.2020

High School Diploma -

Plainview High School

Associate of Science - Diagnostic Sonography

St Johns River State College

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