Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Grace Tilley

Gig Harbor,WA

Summary

Highly motivated self-starter seeking to build both technical and functional business acumen. Adept at solving complex problems individually and within a team environment. Ability to influence and lead teams to achieve positive results. Naturally curious with a continuous learning mindset.

Overview

3
3
years of professional experience
1
1
Certification

Work History

SERVER

Katie Downs Restaurant
05.2023 - Current
  • Skilled in multitasking, effectively balancing multiple tables and prioritizing tasks efficiently
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.

SERVER

Coa De Jima
12.2021 - 12.2023
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Proven ability to multitask and prioritize tasks effectively while maintaining a positive attitude
  • Demonstrated ability to work effectively in a team, collaborating with servers and kitchen staff.

EXPO

Barbacoa
10.2021 - 05.2022
  • Exceptional ability to prioritize tasks and efficiently deliver food to tables
  • Proven track record of providing excellent customer service and maintaining a positive attitude
  • Trained in proper food handling, safety protocols, and maintaining a clean work area.

FRONT END ASSOCIATE

Costco Wholesale
05.2021 - 08.2021
  • Developed strong customer service skills through interacting with and assisting customers at the front end
  • Demonstrated problem-solving abilities by addressing customer inquiries and resolving any issues or concerns.
  • Provided exceptional service for customers by quickly processing transactions and answering questions.

Education

BBA - Business Administration And Management

Boise State University
Boise, ID
05.2024

ITM CLUB -

Boise State University
Boise, ID
2024

HIGH SCHOOL DIPLOMA -

Gig Harbor High School
Gig Harbor, WA
06.2019

Skills

  • Financial Reporting
  • Data Analysis
  • Microsoft Office applications
  • PowerBI
  • SQL
  • Python
  • Statistical Analysis
  • Project Management
  • KPI Tracking
  • Customer Service
  • Sales expertise

Certification

Codefinty- Python certified

Codefinity- SQL certified

Timeline

SERVER

Katie Downs Restaurant
05.2023 - Current

SERVER

Coa De Jima
12.2021 - 12.2023

EXPO

Barbacoa
10.2021 - 05.2022

FRONT END ASSOCIATE

Costco Wholesale
05.2021 - 08.2021

BBA - Business Administration And Management

Boise State University

ITM CLUB -

Boise State University

HIGH SCHOOL DIPLOMA -

Gig Harbor High School

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Grace Tilley